Maintenance Technician Generalist Summary/Objective of the Maintenance Technician Generalist The Generalist Maintenance Technician diagnoses, repairs, and maintains the physical condition and appearance of residential properties and other Mayroad assets (pool, community center, playgrounds, ice rinks, dog parks, community garden, etc.), including, but not limited to structural, paint, plumbing, HVAC, Steam, pressure washing, cleaning, electrical, etc., depending on assigned core duties. Essential Functions of the Generalist Maintenance Technician \xc2\xb7 Performs routine maintenance in and around Mayroad communities, including occupied and vacant residences, community properties, and amenities, including fixing structural damage and other repairs to walls, floors, crawlspaces, ceilings, insulation, attics, entryways, windows, decks, patios, garages, pools, etc. \xc2\xb7 Responds to and completes emergency, urgent, and routine work orders in accordance with company policy \xc2\xb7 Provides exceptional customer service and responsiveness to residents \xc2\xb7 Performs emergency on-call, after-hours services (on a rotational basis) \xc2\xb7 Inspects properties to ensure the highest standards are maintained at all times; performs annual preventative maintenance inspections to identify potential upcoming maintenance issues and perform on-the-spot repairs as required \xc2\xb7 Uses Mobile Work Order app daily to receive, prioritize, and fill emergency, urgent, and routine work orders \xc2\xb7 Repairs broken or leaking plumbing to avoid water damage and restore full use of water fixtures; may include repairs and maintenance on sewers and exterior plumbing, clearing interior clogs, clearing up/drying internal flooding, fixing leaks, and replacing water heaters, toilets, sinks, faucets, showerheads, insulation, and other hardware as needed \xc2\xb7 Performs basic electrical repairs on damaged wiring, switches, outlets, fans, lights, and other electrical fixtures when shorts or severed wires occur; replaces old or damaged/non-functioning units \xc2\xb7 Conducts moisture/humidity and mold/mildew inspections; performs mold and mildew remediation (up to 10 square feet) \xc2\xb7 Performs routine installation and preventative maintenance on household appliances, including stoves, microwaves, refrigerators, dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces appliances; replaces components; recommends warranties repair requests when applicable \xc2\xb7 Maintains building HVAC (or steam) equipment in order to maintain climate control in the building functioning properly, including diagnosing, repairing, and replacement of units, ducts, and thermostats \xc2\xb7 Maintains tools and equipment; submits requests for replacement when necessary \xc2\xb7 Submits parts requests for materials required for repairs and general maintenance \xc2\xb7 Applies preventative measures to the building to reduce the risk of future problems, such as using sealants, caulks, grouting, protective finishes, etc. \xc2\xb7 Enhances building appearance by updating exterior and interior finishes, such as painting and staining, framing, trim work, flooring, tiles, and carpet stretching, as required by location \xc2\xb7 Identifies and repairs/remove potential safety hazards to avoid injuries to residents and visitors \xc2\xb7 Shovels snow, clears residential flooding and takes other climate-related actions as required in emergency situations \xc2\xb7 Removes invasive wildlife from the housing; treats insects with household sprays/deterrents; sets live animal traps and releases them as appropriate; may elevate request for professional services if needed \xc2\xb7 This position is deemed Key & Essential and, as such, will be required to work onsite beforehand, during, and after any accident, emergency, or disaster in order to best protect and care for our residents and assets. \xc2\xb7 Performs other job-related duties as assigned Supervisor Responsibilities of the Generalist Maintenance Technician \xc2\xb7 No supervisor responsibilities. Required Qualifications of the Generalist Maintenance Technician \xc2\xb7 EDUCATION REQUIREMENT \xe2\x80\x93 High school graduate or GED; may be offset by experience \xc2\xb7 At least 3+ years of experience in general residential maintenance, including carpentry, plumbing, basic electrical, and ability to obtain certification in HVAC/Steam (as applicable) within 12 months of hire if necessary Knowledge, Skills & Abilities of the Generalist Maintenance Technician \xc2\xb7 Familiar with all tools required, including basic carpentry, plumbing, electrical, power tools, saws, drills, hammers, etc. \xc2\xb7 Basic computer/phone skills, including computer-based training, timekeeping, etc. \xc2\xb7 Note: employee will be required to use a personal smartphone for on-the-job communication \xc2\xb7 Ability to use Mobile Work Order app, phone, camera, and e-mails to communicate and confirm work order requirements \xc2\xb7 Safety-minded; basic understanding of OSHA and other safety requirements; ability to obtain certifications required for the position \xc2\xb7 Detail oriented \xc2\xb7 Reliable and dependable; positive \xe2\x80\x9ccan-do\xe2\x80\x9d attitude \xc2\xb7 Ability to work with minimal supervision and in a collaborative team environment \xc2\xb7 Ability to prioritize work orders in a fast-paced, high-performing environment \xc2\xb7 Basic organizational skills \xc2\xb7 Valid driver\xe2\x80\x99s license; must be able to meet a Motor Vehicle Review in accordance with Company policy. \xc2\xb7 Note: Employee will be required to use personal vehicle for on-the-job transportation \xc2\xb7 Ability to pass a state and federal background check to obtain access to the installation; ability to pass a 12-panel pre-employment drug test \xc2\xb7 Customer service mindset: ability to communicate in a professional manner with residents and associates \xc2\xb7 Ability to read English and interpret documents and communicate effectively both verbally and in writing \xc2\xb7 Ability to read, count, and write to accurately complete all documentation Work Environment
While performing the duties of this job, the employee regularly works performing repairs/construction in a residential environment. The position requires regular use of Personal Protective Equipment (PPE). Involves working in a non-climate regulated environment. May involve exposure to extreme heat/cold, temperature changes, exposure to noise (85+ decibels), exposure to hazardous materials, use of power tools, atmospheric conditions, water, industrial hazards, electric shock, ice and slipping hazards, heights, and falling hazards, and other hazardous working conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The heavy lifting of up to 50 pounds is expected. Exertion of up to 50 lbs. of force is required. The employee is frequently required to walk, climb, lift, carry, balance, reach, grasp, handle, stoop, kneel, crouch, and crawl. Travel
Minimal. Less than 5 percent Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Job Type: Full-time Pay: $23.00 - $36.00 per hour Expected hours: 40 per week Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Location:

• Eielson Afb, AK 99702 (Preferred)

Work Location: In person