Job Description

is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 300+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.

Our clients span the leading brands in finance, technology, media, CPG, real estate, and many other categories. These partnerships have earned us multiple awards and recognition: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Digiday's Most Innovative Media Agency and most recently the AdAge A-List.

We couldn\'t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET's TALK ABOUT YOU

About the role:

We are looking for an analytically oriented Manager to join our company and work within our client service team on research and consulting engagements with some of the largest and most well-known technology companies in the world. Prior experience with B2B research a plus.

As a Manager, you will lead projects end-to-end, defining key business objectives, to designing the research approach, to analyzing data and presenting findings. As you get opportunities to build relationships with our most important clients, we want you to ultimately become the person they think about when they think about Known. You will be expected to ensure that our clients have an amazing experience and reinforce our relationship with them as trusted and valued partners.

You will also be part of a collaborative team that includes peers at your level, as well as early-career researchers to support you during projects and who will look to you for mentorship. You will be well-supported as you develop as a Manager, reporting to a Director who is first and foremost your brainstorming partner and collaborator - for client projects and for your career.

WHAT YOU\'LL DO

This role is right for you if:

• Nothing excites you more than bringing your experience, analytical skills, and creativity to solve challenging problems.
• You crave being part of a team that takes on these challenges together and that respects and values the unique perspective that each person brings.
• You are at a stage in your career where you want to explore different exciting paths that your career could take and want to be in an environment that gives you opportunities for exploration.
• You have a drive for identifying and providing strategic insights that matter to stakeholders.

Your Responsibilities Include:

• Overall project management and ownership.
• Developing research plans and designs (e.g., questionnaires and surveys).
• Statistical analysis of data with commonly used software (Excel, SPSS/SAS, Q, R, and Python).
• Interpreting data to understand the business implications of the research.
• Writing reports and presenting them to clients in a way that is engaging and persuasive.
• Coordination with outside vendors for fieldwork management, data tabulations, and analysis - you would help define their work plans and ensure that they deliver as specified and with high quality.

WHO YOU ARE AND WHAT YOU HAVE

• 4-5 years of quantitative experience at a research firm, consulting agency, or similar company, with specific passion and background in technology.
• Experience in supporting B2B clients is a plus (but not required).
• Superb communication, narrative-building, and presentation skills.
• Proven ability to think strategically, analytically, and proactively about diverse business problems. Experience in making appropriate research recommendations for business problems.
• Have worked in collaborative environments and enjoy working as part of a team. Experience in mentoring or managing early-career colleagues in a prior role is a plus.
• Fluency in talking about strategic marketing problems, a practical understanding of what our clients are trying to achieve, and you have the technical experience to know how best to approach these problems.

• Specific examples include:

• Early-stage market opportunity assessment Customer segmentation (e.g., using Latent Class Clustering) and needs assessment
• Feature/needs prioritization to support product development (e.g., using MaxDiff, TURF analysis)
• Pricing/Packaging/Product Portfolio optimization (e.g., using Conjoint)
• Path-to-Purchase research
• Value Proposition development
• Positioning and Messaging research
• Brand Tracking and/or Media Tracking research

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Passion for managing the quality & accuracy of research instruments (e.g., surveys) and analytics, including checking your and others\' work.
• Experience multi-tasking in a fast-paced - and fast-growing - small company or professional services/consulting firm environment is a plus (but not required)
• Experience in a statistical package like SPSS, SAS, Q, or experience in R and Python are a plus (but not required)

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you're probably still wondering, Would I be a good fit for Known? or Would Known be a good fit for me? Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There's always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $90K - $110K.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

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