The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!Manager, Outpatient Behavioral Health Crisis ServicesReports to the Director of Outpatient Behavioral Health Services. The Manager \xe2\x80\x94 Outpatient Crisis Services is
responsible for providing leadership and supervision to the Broadlawns Medical Center Crisis Observation Center and Behavioral Health Urgent Care. The Manager ensures that both programs offer quality, well coordinated crisis and urgent care services for their behavioral health needs. This position provides supervision to the RN Coordinator Team Lead as well as all positions housed within both services. The Manager \xe2\x80\x94 Outpatient Crisis Services reports indirectly to the associated Section Chief and Behavioral Health AVP.ScheduleUsually Monday-Friday 8am-4:30pQualifications 1. Bachelor\'s degree in behavioral health or closely-related field or current Iowa license as a Registered Nurse.
2. Five years direct experience working with individuals with serious and persistent mental health diagnoses.
3. Two years supervisory experience.
4. Possess the leadership skills to support excellence initiatives and program evaluation.
5. Demonstrated effective written and verbal communication skills.
6. Computer competence.
7. Skilled in de-escalation process following BMC procedures.
8. Advanced familiarity with community-based resources.Benefits (FT/PT)
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