Job Description

West Creek 6 (12076), United States of America, Richmond, Virginia

Manager, Product Manager - Consumer Identity

We are looking for a Data consumption product manager to lead Consumer Identity\'s data insights platform and products, to build custom data features and experiences that humanize the creation and consumption of identity data and insights. The product manager will work closely with engineering teams to build and deliver identity data features, and drive adoption of identity data features and products across the enterprise to enable real-time intelligent experiences at Capital One. In addition, this role will be responsible for improving the resiliency posture of the platform and constantly evaluating enterprise platforms to define the long term strategy for the consumer identity data insights platform.

In this role, you\xe2\x80\x99ll be expected to demonstrate proficiency in four key areas

Human Centered

You\xe2\x80\x99ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

You\xe2\x80\x99ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

You\xe2\x80\x99ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

Business Focused

You\xe2\x80\x99ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

You\xe2\x80\x99ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

Technology Driven

You\xe2\x80\x99ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

You\xe2\x80\x99ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead

You\xe2\x80\x99ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

Transformational Leadership

You\xe2\x80\x99ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence

You\xe2\x80\x99ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

We want you if you are:

Intellectually Curious. You ask why, you explore, you\'re not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they\xe2\x80\x99re doing what they\xe2\x80\x99re doing. You always can rally associates to work with you.

Do-er. You\xe2\x80\x99re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You\xe2\x80\x99re well organized, able to multitask and able to prioritize your work.

Passionate & Customer Focus. You care about growing others and bringing them together around what\xe2\x80\x99s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

Bachelor\xe2\x80\x99s Degree or military experience

At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

Bachelor\xe2\x80\x99s Degree in Computer Science or Engineering

MBA or Master\xe2\x80\x99s degree

2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City\xe2\x80\x99s Fair Chance Act; Philadelphia\xe2\x80\x99s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One\'s recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One