Job Description

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. \xe2\x80\x8b We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.Role SummaryResponsible for the supervision for a team of Business Line Risk Management associates whose primary role is to review and file written FINRA, MSRB and Advisory complaints in addition to helping to resolve complex client issues received by company executives.Responsibilities:

• Manages daily associate performance to ensure accurate and timely handling of complaints and complex client issues. Develops and improves the productivity and quality skills of a team of associates.
• Works with associates in other functions to resolve outstanding client issues, build positive client relationships, and ensure the overall success of the business
• Supervises and provides guidance on internal activities and initiatives designed to improve the client experience.
• May participate in the execution of the Special Correspondence business strategy. Ensures business plans are communicated to team to align individual and team goals with those of the organization.
• Responsible for the effective leadership and development of team members. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team
• Leveraging strong knowledge of business line, evaluates existing processes, identifies control gaps, and recommends treatments for any gaps found within a business line. Develops reports and delivers these to management
• Monitors compliance across the business line. Reports risks caused by business activities to senior staff. Evaluates potential courses of action to address complex issues identified and recommends solutions.
• Works with internal auditors when assigned business line is audited and reports on treatment of control gaps that are being put in place.
• Contributes to efforts to develop a strong organizational risk culture and applies risk management techniques to assigned business line.

Qualifications:Required:

• Bachelor\'s degree or the equivalent combination of education and relevant experience AND
• 5+ years of total relevant work experience
• FINRA Series 7, 63 and 24

Preferred skills:

• FINRA Series 53
• Financial Services and Leadership Experience
• Previous experience handling executive escalations
• Written and oral communication skills

FINRA RequirementsThis role requires the FINRA Series 7, 63, and 24 licenses. Series 53 is preferred, but not required.Work FlexibilityThis role is eligible for remote work up to two days a week.Base salary range: $83,000.00 - $141,000.00 USDFor the location of: Colorado Springs, COPlacement within the range provided above is based on the individual\xe2\x80\x99s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.This job posting is expected to be available until: 10/2/2024Commitment to Diversity, Equity, and Inclusion:We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.Benefits: We invest in our people through a wide range of programs and benefits, including:

• Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
• Flexible and remote work opportunities
• Health care benefits (medical, dental, vision)
• Tuition assistance
• Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates\xe2\x80\x99 well-being and addressing the needs of our clients, business, and communities is unwavering.T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

T. Rowe Price