Job Description

Department: TechnologyOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.:Job SummarySouthwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Manager Technology invests in our Purpose by joining the Field Service Operations Team, responsible for incident response and project support of hardware at the stations. This role is accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed Customer requirements. The Manager Technology provides a People focused approach to Technology Leadership and looks forward to being part of impactful initiatives at Southwest.Additional details:This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible. Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.Model the Southwest WayGuide and lead team members using SWA talent management practices to coach, develop, and engage employeesAdhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environmentInvest in leadership and self-growth through participating in continuous learning and developmentResponsibilitiesLead, support, and influence the achievement of the mission, goals and objectives of the department and organizationParticipate fully in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.Lead the resolution of organization, team and individual issues, making appropriate decisionDevelop and execute strategies and processes to improve performance and the value of products and services providedLead cross-functional Teams to deliver solutions and services to meet enterprise needsProvide Technical thought Leadership related to assigned functional areasDeliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality productsStay abreast of emerging trends, processes, and solutions related to assigned responsibilitiesBuild strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology TeamsWork with Technology and business partners to measure financial benefits and demonstrable business valueMay perform other job duties as directed by Employee\'s LeadersKnowledge, Skills and AbilitiesKnowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervisingKnowledge of personnel practices and regulationsKnowledge of software development practices, concepts, methodologies, tools and trendsProficient knowledge of project management methodologiesSkilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teamsAbility to provide tactical leadership for Team(s)Ability to use appropriate motivation and influence techniques to achieve desired Team resultsAbility to set and manage stakeholder expectationsAbility to deliver quality projects on time and within budgetAbility to manage projects using the organization\'s project management methodologyEducationRequired: High School Diploma or GEDRequired: Bachelor\'s degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal trainingExperienceDemonstrated experience in directly or indirectly leading team(s)Fully functioning, broad knowledge in:A Business and/or Information Technology environmentLeading teams and providing work directionLicensing/CertificationN/APhysical AbilitiesAbility to perform work duties from [limited space work station/desk/office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesMust meet confidentiality expectations as to confidential, proprietary and sensitive Company informationAir travel with frequent overnight stays requiredAbility to work extended hours as needed"Pay & Benefits:Competitive market salary from $144,200 per year to $160,200 peryear* depending on qualifications and experience. For eligible Leadership and individualcontributor roles, additional bonus opportunities are available and awarded at thediscretion of the company.Benefits you\xe2\x80\x99ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible
• dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per
• paycheck *
• Potential for annual ProfitSharing contribution toward retirement - when
• Southwest profits, you profit**
• Explore more Benefits you\xe2\x80\x99ll love:

*Pay amount does not guarantee employment for any particular period of time.**401(k) match contributions are subject to the plan\xe2\x80\x99s vesting schedule and applicable IRS limits***ProfitSharing contributions are subject to plan\xe2\x80\x99s vesting schedule and are made at"Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
06/25/2024

Southwest Airlines