Job Description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• 100% paid tuition at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.Responsibilities :

• Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
• Ability to properly apply alcohol, lubricants and other substances to the guests body
• Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
• Properly care for equipment and us proper amounts of products to be cost effective
• Possess complete knowledge of all services and products while educating and training guests.
• Uphold the standards of sanitation and sterilization as directed by law and the spa\xe2\x80\x99s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
• Handle guests questions and concerns professionally and courteously
• Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
• Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
• Must be able to perform all massage treatments offered by Resort spa

Basic Qualifications :

• Licensed Massage Therapist with the State of Hawaii
• Must have enthusiasm and possess excellent guest service skills
• Excellent communication and listening skills
• Previous experience in a Spa or Hotel environment
• Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
• Ability to confidently utilize service recovery methods
• Proactive in anticipating guest needs
• Knowledgeable about Resort and surrounding area
• Must be at least 18 years of age to be considered for this role

Preferred Qualifications:

• Previous Massage Therapist experience preferred
• Basic computer knowledge

Additional Information :
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.SUBMITTING YOUR APPLICATION
After clicking \xe2\x80\x9cApply for this job\xe2\x80\x9d below, the employment application will open in a new window. Please complete ALL pages of the application by clicking \xe2\x80\x9cNext\xe2\x80\x9d on each page, then \xe2\x80\x9cSubmit\xe2\x80\x9d on the final page.IMPORTANT:
You may only apply once in a three (3) month period. If you have applied within the last three (3) months, please log in to your account to view your current application status.Keyword: Aulani Casting, Laniwaispa
\xc2\xa9Disney is an equal opportunity employer. Drawing creativity from diversity.The pay rate for this role in Hawaii is $14.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Aulani, A Disney Resort & Spa