Job Description

Position Summary:

Do you live on Maui? Would you like to help others in the community who have been impacted by the recent disaster? Tidal Basin is the nation\xe2\x80\x99s premier provider of integrated preparedness, emergency response management, and disaster recovery consulting services. We are on island and working to support those needing assistance and have opportunities to add to our team. If you are interested, available and want to help others, here are some of the positions with job details we have opportunities for:

• Registration and Tracking Specialist: Support registration and tracking of disaster survivors at MC/EA sites utilizing common/shared systems with the Agency Having Jurisdiction.
• Human Service Assessment / Recovery Support Task Force Leader: Provides direct supervision to assigned personnel conducting human impact and human services needs assessments, and disaster case management.
• Human Services Recovery Support Specialist: assists emergency management agencies with claims for human services assistance
• Group Support \xe2\x80\x93 Operations: This role sets objectives, tracks, and provides logistical support to Task Force Leaders and Field Personnel.
• Group Support \xe2\x80\x93 Plans: This role acts as the planning section maintaining the planning cycle, and related documentation.
• Group Support \xe2\x80\x93 Finance and Procurement: This role provides operational financial tracking and procurement for field operations. This role also liaises with appropriate state agencies to share financial data and procedures.
• Group Support \xe2\x80\x93 Interagency Liaison: This role acts as an agency representative to associated county and state agencies and EOC\xe2\x80\x99s.

Responsibilities, Duties, and Competencies to include, as applicable:

• Ability to respond promptly to directions given.
• Detail oriented with ability to provide and direct survivors to available information.
• Ability to communicate clearly in an empathetic manner and be respectful of those impacted.
• Experience in customer service.
• Ensure all required documents and processes are completed and followed.
• Preferred experience in disaster recovery, housing, or sheltering.
• Ability to perform required skills in exercises and/or actual incidents as required.
• Preferred experienced with technology tools and possess effective communication skills.
• Must be comfortable working in ambiguous environments: Disaster Recovery Centers, EOC, field offices, etc.
• Ability to adapt and respond in an appropriate professional manner to changes in operations, and to other duties and tasks assigned.
• Must possess the ability to clearly understand and action directives in a dynamic environment to ensure success of the mission assignment.
• Complete required ongoing training.

Education and Experience:

• High School Diploma.
• Experience in managing people, processes, and ensuring established protocols are adhered to for supervisory roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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Tidal Basin