Job Description

Working under the supervision of Unit Nurse Manager and/or Medical Director of Operations his/her primary roles are to assist with and facilitate efficient patient flow through the surgical unit, assist surgeon with surgical procedures and perform tasks related to the preparation and maintenance of surgical environment, maintain neat, clean and safe patient care areas and promote patient satisfaction and comfort in a professional and friendly manner.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

\xc2\xb7 Works with the surgical team under the direct supervision of Unit Nurse Manager to provide care to the patient during the pre- and post-operative period.

\xc2\xb7 Escorts patients from reception area into procedure rooms.

\xc2\xb7 Prepares patient for surgical procedure and/or post-operative follow-up. Including: vital signs, pressure bandage, suture removal, steri-strip application.

\xc2\xb7 Measure, photograph and document surgical defect and repair. Apply pressure dressing to wound and educate patient and/or family on proper wound care.

\xc2\xb7 Completes surgical paperwork pre- and post-operatively. E.g. consent form, surgical record, and anatomical map, pathology form.

\xc2\xb7 Assists surgeon with Mohs surgery, excisions and subsequent repairs while supporting and maintaining use of sterile technique.

\xc2\xb7 Set-up treatment area for skin biopsies, dermatologic surgery, cosmetic procedures.

\xc2\xb7 Break-down and re-set/stock procedure rooms and instruments accordingly with patient turn-over.

\xc2\xb7 Maintain surgical equipment (i.e. ensuring instruments are cyclically sharpened and or replaced when needed)

\xc2\xb7 Participates in quality assurance activities in the department, with respect to patient care.

\xc2\xb7 Assist to define standards of excellence for patient care: participates in improvement of patient care services in a cost effective way.

\xc2\xb7 Participates in orientation of new permanent and temporary Dermatological staff

\xc2\xb7 Orders medical supplies and maintains appropriate inventories to which help control cost

\xc2\xb7 Assists with pre-operative check in (i.e. right patient, right site, and right pathology) and post-op check out, ensuring follow up appointment is made, and all questions have been answered.

\xc2\xb7 Cross cover front desk (i.e. check in, phone coverage, assist with scheduling surgical appointments)

\xc2\xb7 Participates in activities conducive to unit safety and operation.

\xc2\xb7 Selects and organizes supplies and equipment specific to the proposed surgical procedure.

\xc2\xb7 Anticipates changes and makes adjustments in case preparation according to the variation in the surgical procedure.

\xc2\xb7 Ensures procedure rooms are cleaned and restocked with appropriate surgical supplies daily.

\xc2\xb7 Maintains accurate surgical supply inventory and places orders using Ebuy to replenish stock.

\xc2\xb7 Accesses and utilizes Partners EPIC programs as related to patient documentation and scheduling.

\xc2\xb7 Assists in evaluating the quality and care of equipment, instruments and supplies.

\xc2\xb7 Cares for instruments and supplies according to established procedures.

\xc2\xb7 Prepares instruments and surgical trays for sterilization.

\xc2\xb7 Answers telephone and retrieve messages from voice mail as needed.
Collaborates with Unit Nurse Leader to identify and meet learning needs.

\xc2\xb7 Seeks opportunities for continuing education and skill development.

Qualifications

EDUCATION:

High School Diploma or equivalent.

TRAINING:

Certified medical assistant a plus, surgical experience preferred.

SKILLS/ ABILITIES:

• Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team
• Ability to obtain vital signs, perform phlebotomy and any additional clinical testing within scope
• Demonstrates a commitment to the MGH Credo, department goals, and to creating a welcoming environment for patients and visitors
• Demonstrates good judgment in routine, day-to-day decisions and willingness to take appropriate action.
• Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, providers and colleagues.
• Demonstrates strong verbal and written skills.

Massachusetts General Hospital