Job Description

Salary Range

: $21.00 to $23.00 an hour


By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

COVID-19 and Flu Vaccine Considerations

Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization

that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Kidney Group

with multiple locations seeking an enthusiastic and motivated Medical Assistant to join their team. The position is to work in Orange, North Haven, West Haven, Branford and Fairfield and must be available to travel to all locations for coverage. The hours are Monday through Friday from 8:30am to 5:00pm.



The Medical Assistant duties can be both clinical and administrative in nature and include assisting physician with patient care, as well as handling clerical, environmental and organizational tasks.

Essential Functions

Check in and checks out patients by following a standard operating procedure. Escort patients to room and complete patient intake per EHR workflow. This may include but not limited to collecting and charting patient histories, performing necessary screenings, checking patient vital signs, reconciling medications. Review schedules and organize patient flow, prepare pre-visit preparations for patients. Recalls on patient visits Document any telephone communication involving a patient in EHR Heavy triage patient calls; Physician calls triage and physician to physician communication Coordinating physician schedule by making appointments/rescheduling. Responsible for schedule utilization, cancellation and wait list management. Schedules tests, procedures, and lab appointments. Obtains authorization if test or procedure is within 24-48 hours of scheduled time. Call patients with results, enters follow up/recalls in EHR Provides patient education for test and procedure preparations, directions to the facility, and contact information. Responsible for assignments/projects as delegated by management. Proper maintenance of inventory levels in exam rooms, through ordering, receipt and restocking of supplies Communicates with patient when Office Visit is required before refills can be completed.

Skills and Knowledge

Excellent computer skills with use of an electronic medical record required. Excellent verbal and written communications Excellent quality of work including attention to detail. Excellent judgment and organizational skills with the ability to multi-task. Epic experience preferred

Education and Experience

High School diploma or GED required. Completion of a medical assisting program Minimum of 2-3 years of experience as a medical assistant preferred Nephrology experience preferred but not required




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