Job Description

$3,000 Sign On Bonus Available

This role is a virtual, work-from-home position; but it does require you to live in the area so you can report to work if you are having internet issues or for any in office meetings.

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Essential Functions

Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.

Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.

Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.

Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.

Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.

Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.

Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

High School Diploma or equivalent Required

Successful completion of a competency-based orientation program Required

1 year of relevant experience working in a physician practice or healthcare setting Preferred

One of the following Required within 120 Days

AAMA Certified Medical Assistant (CMA)

AMT Registered Medical Assistant (RMA)

NHA Certified Medical Assistant (CCMA)

NCCT Certified Medical Assistant (NCMA)

NAHP Certified Medical Assistant (NRCMA)

AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

Pallet to Waist (6" from floor)
5 lbs: Seldom up to 50 lbs

Waist to Waist
5 lbs: Seldom up to 50 lbs

Waist to Chest (below shoulder)
5 lbs: Seldom up to 10 lbs

Waist to Overhead
5 lbs: Seldom up to 5 lbs

Bilateral Carry
5 lbs: Seldom up to 25 lbs

Unilateral Carry
5 lbs: Seldom up to 10 lbs

Pushing Force
5 lbs: Occasionally up to 25 lbs

Pulling Force
5 lbs: Occasionally up to 20 lbs

Sitting: Seldom

Standing: Frequently

Walking: Frequently

Forward Bend - Standing: Occasionally

Forward Bend - Sitting: Occasionally

Trunk Rotation - Standing: Occasionally

Trunk Rotation - Sitting: Occasionally

Squat: Seldom

Stair Climbing: Seldom

Crawling / Kneeling: Seldom

Reach - Above Shoulder: Seldom

Reach - at Shoulder or Below: Occasionally

Handling: Occasionally

Forceful Grip
5 lbs
: Occasionally

Forceful Pinch
2 lbs: Occasionally

Finger/Hand Dexterity: Frequently

Visual Acuity \xc2\xb9
[None = No; Seldom = Yes]: Seldom

Primary Location SITE - 515 Michigan St NE - Grand Rapids

Department Name Virtual Primary Care - CHMG West

Employment Type Full time

Shift Day (United States of America)

Weekly Scheduled Hours 40

Hours of Work 8 a.m. to 5 p.m.

Days Worked Monday to Friday

Weekend Frequency N/A

CURRENT COREWELL HEALTH TEAM MEMBERS \xe2\x80\x93 Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.

Corewell Health