Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments, both in-person and over the phone
- Collect and update patient information, and insurance details
- Answer phone calls and direct inquiries to the appropriate department or staff member
- Maintain cleanliness and organization of the reception area
- Assist with medical administrative support tasks as needed
Experience:
- Previous experience as a Medical Receptionist or in a similar role preferred
- Proficiency in medical terminology and knowledge of medical office procedures
- Familiarity with electronic medical records systems
- Strong customer service skills with the ability to provide excellent patient service
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in data entry and record keeping
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