Job Description

HIRING for a Medical Office Assistant for one of New York\'s top healthcare networks. We are looking for an individual who is seeking to make a lasting impact on our office.

The roles and responsibilities are as followed:

ADMINISTRATIVE SUPPORT (55%)

• Patient intake
• Supports the patient check-in and check-out processes.
• Scheduling and coordinating all patient appointments.
• Answering and directing calls.
• Process pre-authorizations and pre-certifications.
• Prepare and files medical record.
• Provides cross coverage for other administrative roles.
• Maintains clinical files according to organization/department protocol.
• Processes patient related correspondence.
• Maintains confidentiality of patient information.

CLINICAL SUPPORT (45%)

• Ensures efficient patient flow.
• Prepares treatment rooms and equipment for patient examinations.
• Provides appropriate procedural support following department specific guidelines.
• Performs initial intake of patient, up to and including: Interviews patient and family to obtain chief complaint/reason for visit, vital signs, and allergy information.
• Accurately records and/or updates relevant patient information.
• Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
• Obtain specimens, accurately performs and records patient POC testing per policy.
• Under provider and/or RN direction, performs tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow-up.
• Under provider and/or RN direction, performs the administrative functions of the patient prescription renewal process in accordance to policy.
• Provides cross coverage for other appropriate clinical roles.

DEPARTMENTAL SUPPORT

• Provide support as needed for departmental medical record audits.
• Cleans and stocks patient care rooms between patients.
• Maintains appropriate inventories of all medical supplies.
• Stocks and maintains all patient related forms and educational materials.
• Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment/facility break-down or damage.

DOCUMENTATION

• Documentation is legible and falls within the appropriate MA scope/Organizational documentation guidelines.
• Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry and data retrieval of paper/electronic patient records.

Nice to Have:

• Bilingual in Spanish
• 1-2 years of Cardiology is a plus
• Experience with Insurance verification is a plus.

Must Have

• Medical Assistant Diploma
• 1-2 years working experience
• Great communicator
• Insurance experience

Skills:

medical assisting, cardiology, appointment scheduling, medical terminology, insurance verification, Patient care, Phlebotomy, Customer service, internal medicine, epic

OTHER RELATED ACTIVITES

-Performs other duties as may be assigned to promote the health, safety and comfort

-Ability to travel to satellite locations may be required.

-Demonstrates an awareness of safety needs and a basic knowledge of medical terminology, infection

control, risk management, and environment of care policies.

-Asks questions, clarifications, and assistance when needed and in situations that fall outside of the MA

scope of practice.

-Understanding of the organization\'s environment of care.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.

Actalent