Works as an integral part of the area market team, alongside the leadership teams to effectively meet the needs of center staff as we serve our patients. Collaborates with Market leaders in order to provide training, orientation and scheduling of Rehab Aides in assigned market. Provides coverage as needed and performs other duties as assigned.
This position will require regular visits to each of out 10 AZ locations from Greater PHX to Casa Grande. This position is HEAVY Admin and requires STRONG Admin skills.
Job Duties:
Interviews Rehab Aide candidates in collaboration with the respective Center Managers (CMs) or other clinical staff
Responsible for all facets of Aide Training, including, but not limited to; Front Desk and Patient Care Protocols
Attends and participates in daily staffing matrix calls in collaboration with COD/MCO/CM to help in the management of Aide personnel to ensure appropriate coverage and meet daily staffing requirements.
Ensures standardization and compliance with respect to all administrative operations (e.g. patient charts).
Utilizes validation checklist for Rehab Aides in order to train. Validates training and assesses competency in collaboration with CMs.
Assists Center Managers (CMs) in evaluating performance of Rehab Aides.
Troubleshoots Aides issues and resolves through education of staff.
Sends out daily reports as assigned.
Scheduling of all Market Aide staff
Provides coverage as needed.
Assists with Aide Meetings/Conference Calls.
Report Management
Tracking of Arrival and Reschedule Rates
Meets referral log call and conversion rate goals to maximize new patients
Review and address clinic reports including Unscheduled, Patient Appointments Reports, patient in progress and the scheduled out reports, to ensure best patient management practices and maximize clinic targets
Performs quarterly audits
Ensure Medicare Report is cleared of any double books and train staff on proper Medicare scheduling
Additional duties as assigned.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.