Duties Summary

This recruitment is to fill vacancies in the Kailua-Kona district only.

Your application will not be accepted if you do not indicate Kailua-Kona as a district in which you are available to work.
Reads and records the readings of water meters and/or uses hand held devices with data files to read meters; performs customer service activities related to meter reading and water services; and performs other related duties as required.

One (1) immediate permanent full-time vacancy with the Department of Water Supply - Operations Division in Kailua-Kona.

The eligible list may be used to fill other Meter Reader I and Clerk-Meter Reader permanent and temporary vacancies in Kailua-Kona as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Reads water meters and records readings manually in meter books, or uses hand held or automatic meter reading devices to read meters.
• Uploads assigned route data file to hand held device; downloads completed route data file.
• Prints variance report from data file.
• Compares water consumption figures with previous recordings and when significant discrepancies are noted advises consumers of abnormal water consumption.
• Advises and informs consumers of policies and regulations applicable to obstructions on or around water meters; may be required to trim shrubs or grass to read water meter.
• Prepares and submits daily report of work required in the field.
• Detects and reports evidences of water leakage, damaged meters, and outlets.
• Receives and investigates customer complaints such as high consumption and recommends ways of correcting the problem or reports to main office if beyond scope of authority.
• Prepares applications for new water services and for changes in water service.
• Collects and receives cash payments for current and delinquent accounts.
• Prepares daily cash reports and balances cash.
• Instructs and directs substitute meter readers during sick leave or vacation of meter reader.
• Prepares daily time sheet.
• Changes broken meter boxes and/or covers when necessary.
• Assists in posting of consumers\' meter records after monthly meter schedule.
• Operates vehicle to read meters on assigned routes.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school and
• two (2) years of clerical experience, some of which shall have included experience dealing with the public, and
• possession of a valid State of Hawai`i driver\'s license (Class 3) or any other valid comparable driver\'s license.

Knowledge of: urban and rural streets and roads in the County of Hawai`i; clerical practices; record keeping; grammar, spelling, and word usage; public relations; the purposes and uses of standard office machines. Ability to: make accurate arithmetical computations; compare names and numbers accurately; keep records and prepare simple reports; understand and interpret laws, ordinances, rules, and policies pertinent to the department; operate vehicle to read meters on assigned routes; operate standard office machines and equipment, including desktop computers and peripherals; understand and follow oral and written instructions; deal tactfully and effectively with the public; work harmoniously with others. Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• 
  an official college transcript,
• a valid driver\'s license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates,

Veterans applying for veteran\'s preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.

Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don\'t receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.




Employee benefits are generally for full-time permanent employment and include the following from the date of hire:

• sick leave and vacation earnings
• paid holidays
• social security
• credit union membership
• life, dental, medical, vision, and prescription

drug insurance plans

• employee-employer paid retirement plan
• flexible spending plan
• tax-sheltered savings and investment program
• career opportunity and mobility in a merit system for

civil service positions

Persons who are hired may be required to pay union dues/service fees.

Benefits for part-time employment is based on hours worked and type of appointment.

Benefits are subject to change due to legislative, collective bargaining negotiation, and other changes.