Job Description

Job Title: Mortgage Warehouse Operations Manager

Location: Biltmore

What you\'ll do: As a Mortgage Warehouse Operations Manager, you\'ll be responsible for managing the review and purchase of closed mortgage loans from a variety of counter parties. Required to communicate effectively with individual managers, other supervisory personnel and non-management employees providing policy initiatives to individual facility managers to ensure that each facility complies with these initiatives. You\'ll lead a team of Supervisors and Mortgage Warehouse Funding, Collateral and Payment Specialists and oversee underwriting review loan funding, collateral review and quality control functions to ensure the bank is purchasing high quality mortgage loans that confirm to the bank\xe2\x80\x99s policies and procedures. One of your key responsibilities is to work closely with the Mortgage Warehouse Operations Director and serve as a key liaison for customers that are delivering mortgage loans to the bank on a flow basis. Improve regional processes, policies, and practices so as to achieve company\xe2\x80\x99s goals and ensure regional areas adhere to company-wide rules and guidelines.

What we are looking for:

• Responsible for helping improve the efficiency of supported areas like communication channels and IT; and also ensure free flowing communication amongst the other sub-departments within Warehouse Lending. Assesses risk and makes recommendations on mortgage loans the bank should purchase or proposes a structure to address weaknesses and compensating factors.
• Give feedback on how the entire region functions to senior managers on a regular basis so as to ensure that company general activities flow on the same wave length. Manage loan pipeline to ensure deadlines are met. Serve as key customer liaison on flow arrangements, to ensure customer expectations are met, service standards are adhered to and issues are elevated and resolved in a timely manner.
• Oversee third party vendors that review and underwrite mortgage loans for the bank to ensure their work quality meets the bank\xe2\x80\x99s standards. Create and oversee a quality control plan to ensure loans purchased meet all of the bank\xe2\x80\x99s policies and procedures and are of investment quality.
• Leads and develops a team; responsible for hiring, coaching, performance management, training and development

What you need to have:

• Bachelor\'s degree in related field required
• 8+ years of direct, related experience
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Strong speaking and writing skills for internal and external audiences (ex: sales or leadership)
• Previous leadership experience required

Benefits you\xe2\x80\x99ll love:
We offer all the important things you\'d want \xe2\x80\x94 like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you\xe2\x80\x99ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

\xc2\xa9 Western Alliance Bancorporation

Western Alliance Bank