Job Description

Network Strategy & Strategic Relationship Development, Population Health Analytics Engagement

Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America * Fishkill Office, 300 Westage Business Center Drive, Fishkill, New York, United States of America

• Headquarters Office, 625 State Street, Schenectady, New York, United States of America
• Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America
• Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #1550

Monday, June 12, 2023

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it\'s time to make a healthy career move to MVP!

This consultative position is responsible for overseeing and executing internal and external use of MVP\'s Population Health Analytics platform through collaborative consultation, implementation, and training to ensure optimized utilization. This role will work with our subject matter experts across the organization and the vendor partner to develop and manage a successful implementation and utilization strategy focused on quality and risk improvement, high value health, value-based programs, actuarial automation, and population health outcomes. Execute the strategy and monitor/report on platform adoption using Key Performance Indicators (KPIs). Engage with providers and office staff in consultative approach by highlighting areas for enhanced processes thus further advancing adoption of the analytics platform.

The role will

• Communicate the transformative capabilities of the Population Health Analytics platform and its ability to deliver improved health outcomes with internal and external stakeholders

• Be accountable for developing, executing, and tracking an adoption strategy, execution of the strategy, and monitor/report on platform adoption in collaboration with subject matter experts

• Lead collaborative efforts to design and create content-specific internal and external training curriculum and programs

• Coordinate and deliver programs through flexible approaches including onsite, classroom, remote hosted, and self-service web-based models

• Provide post-implementation support and consultation enabling providers to utilize the population health platform in innovative ways driving better health outcomes

• Capture and document success stories including rationale; and communicate back with teammates and product manager

• Contribute to Provider Analytics playbook through content development and education

• Design, execute, and report on evaluation methods and key performance indicators to measure results

• Identify risks/barriers to project rollout, timely deliverables, and adoption success

• Support a continuous feedback loop with MVP stakeholders for platform enhancements and improvements based on provider input

• Work with a select group of high priority partners on pilot initiatives

• Travel to MVP offices and provider locations to oversee and execute consultations and engagement

• Perform other related duties as assigned

POSITION QUALIFICATIONS

Minimum Education:

• Bachelor\'s degree in business, healthcare, information science, or related field

• Advanced degree preferred

Minimum Experience:

• Minimum of 5 years\' experience with increasing responsibilities in consultation, solutioning, account management, informatics, with prior healthcare provider, system, insurance/managed care, or software experience preferred

• Experience with payer/provider population health analytics and financial reporting required

• Knowledge of, and experience with utilizing EHR, social determinants of health (SDoH), claims, and Health Information Exchange data

• Knowledge of, and experience with health plan value-based arrangements, alternative payment models, healthcare risk quality, and population health outcomes

• Proven ability building relationships and communicating with external and internal parties to deliver key messages, influence stakeholders, manage expectations, and shape outcomes

• Experience leading program development and management efforts involving consultation, strategy, training, provider/partner engagement, and implementation

• Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems

• Experience performing budget and ROI analysis preferred

• Demonstrated ability to embrace and utilize technology and other innovative solutions to deliver enhanced processes and results for provider partners

• Expertise in creating training materials and delivering user training

Required Skills:

• Willingness and ability to embrace and express MVP\'s core values:

• Be the difference for the customer

• Be curious

• Be humble

• Ability to assess and translate organization/customer needs to learning objectives and devise effective solutions

• Ability to establish strong relationships and maintain a high level of trust and confidence

• Exceptional communication skills, internally and externally with the ability to convey key messages and influence stakeholders and to convey technical concepts in easily understood ways

• Strength in problem-solving based on experience, subject matter expertise, and objective data analysis

• Ability to analyze project needs and determine resource requirements to meet objectives and solve problems that span multiple interdisciplinary teams and environments

• Comfortable working on simultaneous and diverse projects and activities

• Self-directed, ability to execute projects with minimal supervision

• Excellent time management skills with a proven ability to meet deadlines

• Ability to work under pressure with urgency and speed while maintaining a high degree of accuracy

• Ability to communicate comfortably and effectively at all levels of organization to achieve results

• Ability to quickly learn and become proficient with MVP\'s Population Health Analytics platform

• Proficient with Learning Management Systems and other training tools

• Effective use of Microsoft Office software (Outlook, Excel, PowerPoint, and Word)

• Valid driver\'s license and access to vehicle for frequent travel within MVP Health Care\'s service area

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Network Management & Development
• Pay Type Salary

MVP Health Care