Job Description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure were delivering reliable water and wastewater services to our communities. If youre looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the (water and wastewater services) and the and (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

The New Business Coordinator is responsible for tasks associated with the New Business Department's responsibility to process requests for new water and wastewater connections and to negotiate, prepare and closeout contracts for new water and wastewater main extensions and relocations of existing facilities.

Primary Duties and Responsibilities

• Preparing agreement documents related to installation and/or relocation of existing water mains, sewer mains, fire hydrants and lift stations necessary to serve new developments.

• Authorizing new work to the appropriate construction division and managing the collection and depositing of fees or required construction deposits and issuing release letters for Letters of Credit and Bonds submitted by Builders.

• Coordinating with construction and maintenance divisions and outside engineers and builders to track builder main extension projects through completion and to achieve final cost certifications and asset dedications.
• Reviewing water and sewer service requests. Including reviewing basic plans for conformance with Aqua requirements and providing customers with standard information on water availability, meter size, and type of service and monthly rates.
• Working with the New Business team to identify additional opportunities to pr
• Preparing Will Serve letters for water service requests.
• Compiling and organizing monthly data on water and wastewater New Business activities, including contracts, deposits processed, number of new services & laterals, pipe footage, etc. Share reports with Construction Managers for divisional workload management and scheduling.
• Compiling information to prepare Pennsylvania Utility Commission (PUC) applications required for new territory applications related to New Business projects.
• Opening funding projects for capital projects related to new wastewater services, and purchase orders for paying consultants. Reviewing and processing invoices for payment through SAP
• Setting up CIAC projects and Fire Hydrants in Power Plan and SAP
• Managing easement documents including coordination with consultant for recording easements, tracking, and organizing easement documents, uploading recorded easements to the asset management database and researching county records for easements and deeds.
• Obtain notarization on new business documents as necessary.
• Organize and maintain New Business files. Update the asset management database with project updates and with scanned executed and recorded documents.
• Perform other assignments as directed.

Education Requirements

• Associates degree or Certifications

Other Education Preferred

• BA/BS Degree

Specialized Knowledge, Skills and Abilities

• Excellent verbal and written communication and organizational skills required.
• Ability to learn to read engineering plans.
• Ability to learn and interpret Aquas water and wastewater tariffs, tariff Rules and Regulations, and Aqua PUC service territories.
• Must be capable of making independent decisions on new water & wastewater service issues using Aqua tariffs as a basis.
• Strong communication & collaborative skills in building consensus with Aqua operating department management, as well as, providing customer feedback on tariff issues.
• Notary Public Certification or ability to obtain and maintain Notary Certification is preferred.

Professional Certification and Licenses

• Notary Public or ability to obtain one preferred

Experience Level

• 5-7 Years of Related Experience

Office Technology Level

• Highly proficient in Microsoft Office suite: Worda Excel, Outlook, PowerPoint
• Ability to review plans in Kofax or BlueBeam is preferred.
• Ability to quickly learn Aquas asset management database and Global Information System (GIS)
• Proficiency in SAP and PowerPlan is preferred.
• Proficiency in Banner is preferred.
• Proficiency in Procure is preferred.

Communication Skills

• Requires good verbal and written communication skills to communicate with developers, engineers, and Aqua customers not familiar with water and wastewater utilities.

Travel

• Minimal travel (approximately 2-3 times per year) may be required of this position.

Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.

Aqua America