Job Description


Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Potential Career Path

Front Office Supervisor/Accounts Payable or Receivable Clerk \xe2\x80\x93 Front Office Manager

Essential Job Functions

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests\' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into BRAINS network.
  • Check guests/in out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM\xe2\x80\x99s EarthView program.
Practice safe work habits and wear protective safety equipment.

Ensure overall guest satisfaction. * Perform other duties as requested by management.

Position Requirements
  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.
HHM Benefits and Perks
  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program
Work Environment and Context
  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe

People Are Our Capability \xe2\x80\x93 Hearts That Serve \xe2\x80\x93 Only Excellence \xe2\x80\x93 Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hersha Hospitality Management

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Job Detail

  • Job Id
    JD4301581
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Norwich, CT, United States
  • Education
    Not mentioned