Job Description

Nature of Work

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Under general supervision, performs advanced level, responsible and complex clerical tasks of a complicated nature involving interpretation and application of policies and practices. Interprets office procedures, rules and regulations. May function as a lead worker for clerical positions. Performs related work as required.

Distinguishing Characteristics:
Performs tasks requiring interpretation and adaptation of office procedures, policies, and practices. A significant characteristic of this level is a job-inherent latitude of action to communicate agency policy to a wide variety of people, ranging from board members, federal auditors, officials, to the general public.

Click The APPLY Link To Apply Online.

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.

ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter.

Please attach documents to the online application before submitting it. Or, you may email it to: or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.

This announcement is for one or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for 180 days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a from the slide-out menu located at the top left of our Job Opportunities page.

Examples of Work

• Analyzes and audits invoices, bills, orders, forms, reports and documents for accuracy and initiates correction of errors.
• Maintains, processes, sorts and files documents numerically, alphabetically, or according to other predetermined classification criteria; researches files for data and gathers information or statistics such as materials used or payroll information.
• Types a variety of documents from verbal instruction, written or voice recorded dictation.
• Prepares and processes a variety of personnel information and payroll documentation.
• Plans, organizes, assigns and checks work of lower level clerical employees.
• Trains new employees in proper work methods and procedures.
• Answers telephone, screens calls, takes messages and complaints and gives information to the caller regarding the services and procedures of the organizational unit.
• Receives, sorts and distributes incoming and outgoing mail.
• Operates office equipment such as electrical calculator, copying machine or other machines.
• Posts records of transactions, attendance, etc., and writes reports.
• Files records and reports.
• May operate a VDT using a set of standard commands, screens, menus and help instructions to enter, access and update or manipulate data in the performance of a variety of clerical duties; may run reports from the database and analyze data for management.

Knowledge, Skills and Abilities

• Knowledge of office methods of practices and procedures.
• Knowledge of business English, spelling and arithmetic.
• Knowledge of program operations and policies with respect to general functions performed.
• Ability to maintain or supervise the maintenance of records of some complexity and to prepare reports and tabulations from these records.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to understand and effectively carry out complex oral and written directions.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: Four (4) years of full-time or equivalent part-time paid experience performing routine office work.

Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

***PLEASE CLICK ON THE GREEN APPLY BUTTON IN THE TOP RIGHT HAND CORNER TO CONVENIENTLY SUBMIT YOUR APPLICATION ONLINE***

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