Blackhawk Estates, a part of Zeman Homes. is looking for a full-time Office Assistant. This position handles routine office work and administrative responsibilities of the community. The ideal candidate will be bi-lingual in English and Spanish. In addition to the compensation package, we offer the following benefits:
Potential performance bonus
Participation in the medical, dental, vision, life insurance, and health savings account after 60 days of service
Participation in the 401-(k) savings plan
Company paid holidays
Paid time off
Essential Job Duties
Creates a positive resident experience by establishing rapport with residents and prospective residents, fielding community comments and concerns, and addressing all customer service issues.
Prepares and distributes resident and community communications.
Collects and posts resident security deposits, processing fees, and rents. Prepares bills and statements for approval.
Performs administrative functions including answering phones, typing, copying, faxing, and filing. Completes and maintains community records, reports, and files.
Makes collection calls for rental payments.
Processes move-ins and move-outs or residents.
Assists with the preparation of marketing materials and implementation of resident relation activities.
Assists prospective residents by reviewing new and used home listings, showing homes, and assisting with applications.
Requirements
Minimum 2 years administrative experience preferred
Strong customer service and telephone skills
Good problem solving skills
Professional appearance (Business Casual)
Computer proficiency, including the internet and Google suite; experience using Rent Manager and Back Office preferred
Bi-lingual in English and Spanish
Zeman Homes is a drug-free, equal opportunity employer. We participate in the E-Verify program. Job Type: Full-time Pay: $18.50 - $19.00 per hour Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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