Job Description

Esler Companies - Renewal by Andersen has received Multiple Culture Excellence Awards by Top Workplaces 2023!We\'re looking for an Operations Administrator to join our growing team! In this role you will interface with customers and installers directly to schedule the window and door installation. This role will be answering incoming calls, making outbound calls, maintaining the flow of correspondence between the installer and customer. We work in a first class environment to achieve our goal of \xe2\x80\x9cSignature Service\xe2\x80\x9d!WHAT YOU\'LL BE DOING - THE ROLE

• Answering inbound and outbound telephone calls (Approximately 40 calls a day)
• Accurate and timely reporting reflecting daily/weekly activities
• Processing Contracts for New Sales-Uploading Documents
• Placing orders for Renewal by Andersen product
• Scheduling - This task is to get customers scheduled that have purchased a Renewal by Andersen project
• Closing out completed installations

WHAT YOU BRING - THE PERSON

• Must have solid phone skills for directing incoming calls
• Time management and organizational skills
• High School Diploma or equivalent
• Excellent oral and written communications skills
• High literacy/competency in Microsoft Excel is a must with the amount of data collection and inputting
• Customer service experience necessary due to scheduling appointments with homeowners
• Flexibility and demonstrated ability to adapt well in a changing environment
• Keen eye for detail
• Computer proficiency-Microsoft Excel and Outlook

WHAT\'S IN IT FOR YOU - THE BENEFITS

• $75/month cell reimbursement
• Medical Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Telehealth: 24/7 access to physicians
• Prescription drug Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance / AD&D $50,000 Paid Coverage
• Additional Voluntary Employee & Spousal life insurance
• Short-term disability Insurance (STD)
• Long-term disability Insurance (LTD)
• Parental Leave
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Teammate Assistance Plan
• Paid Volunteer Time
• 401k with 50% match up to 6% of your annual pay
• Tuition Reimbursement

$21 - $21 an hour$21/hr base pay + a monthly bonusEmpowered to be Extraordinary.We believe in our people. And that\'s why we empower you to develop a career path that supports your unique voice and talents.THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.The Esler Companies is the holding company for a fleet of the top RbA \xe2\x80\x9caffiliates\xe2\x80\x9d in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing \'engine\' in Northborough, Massachusetts.We are a proud equal-opportunity employer.We are committed to fair hiring practices and to creating a welcoming environment for all team members.Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Esler Companies