Job Description

Overview

Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be.

Presby Environmental, Inc. (PEI) is a manufacturer of combined wastewater treatment and dispersal systems. PEI is an Infiltrator Water Technologies company and is based in Whitefield, New Hampshire.

Responsibilities

How the role contributes to the mission:

To support the Office Manager in maintaining and improving all aspects of the operation.

Job Responsibilities:

• Administrative Responsibilities:

• Represents the Company by greeting customers, visitors, and applicants with a professional demeanor.
• Acts as backup support for Office Manager as needed.
• Completes various administrative tasks as assigned to achieve plant goals.

• Inventory Coordinator Responsibilities:

• Assists the Office Manager with monthly inventory processing including physical inventory cycle counting.
• Assists in identifying inventory usage variances and challenge/collaborate with Plant Manager to reduce waste.
• Assists with daily production and inventory reporting.
• Assists with coordinating and processing on-hand inventory data.
• Other tasks as assigned to meet plant goals.

• Operational Support Responsibilities:

• Assists the Office Manager in maintaining OSHA standard requirements.
• Assists the Office Manager with IAPMO and other certification requirements.
• Assists the Office Manager with ISO certification requirements.
• Assists the Plant Manager and Team Leader with achieving Operations KPI objectives.
• Other continuous improvement opportunities as assigned.

• Customer Service / Logistics Responsibilities

• Assists with processing orders from distributors and make determinations on establishing ship dates.
• Performs customer service processes in JD Edwards, including order entry, issuing credits, ship confirming orders and processing sales order invoices.
• Utilizes the Infiltrator / Presby Order and Scheduling System.
• Assists in coordinating with outside carriers to transport loads to distributors.
• Maintains accurate customer records including assisting in the setting up of new distributors. Update and maintain distributor lists.
• Responds to customer inquiries in a timely and accurate manner.
• Escalates customer problems to Office Manager by taking appropriate actions that include communicating and working with the local operations team, engineering resources, technical team, etc.

Competencies:

• Computer Proficiency in Microsoft Office Suite, with ability to learn new technology. Knowledge of Excel spreadsheets and basic mathematical skills.
• Communication \xe2\x80\x93 Ability to clearly communicate needs and expectations to a wide variety of individuals.
• Use time wisely and efficiently while prioritizing the largest opportunities.
• Cooperation / Teamwork \xe2\x80\x93 Ability to work with others to solve problems.
• Judgment \xe2\x80\x93 Analyze problems and use abilities to reach sound decisions.
• Highly organized and detail oriented.

Education and/or Experience:

• HS Diploma
• Knowledge of Oracle / JD Edwards a plus but will train.

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IWT Presby Environmental, Inc.