Job Description

Job Title: Ophthalmic Assistant Department: CLINICAL FLSA: Exempt NonexemptSummary: Perform work with a focus on effective communication with the patient, coworkers and the physician.
Demonstrate cooperation with coworkers while striving to ensure the highest level of patient careSupervisory Responsibilities: This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.Essential Functions:

• Record patient chief complaint and HPI

• Measure visual acuity, with & without glasses, for distance & near. Perform Refractometry

• Obtain optical & lensometry measurements to determine glasses prescription.

• Visual Fields

• EOM-Extra-Ocular Motility

• Color Vision

• Assessment of pupils: equality & reaction, prior to dilation

• Indentation & Applanation Tonometry tests to determine IOP.

• Examine cornea, lens, and anterior chamber of the eye using slit lamp

• Installation of eye drops

• Assist with patient contact lens insertion & removal training

• Diagnostic testing including, OCT, I-profiler, Lens-star, IOL Master, Optos, VFs, Topography, A-scan,

PachymetrySecondary Functions:

• Sterilization of instruments

• Maintain environment of exam & procedure rooms

• Calibration & maintenance of instruments

• Assist with phone triage, pharmacy & insurance authorizations.

• Seek education for certification needs.

• Clean & stock rooms & Tech Area

Quality Care:

• Knowledge of clinical protocols.

• Pays attention to details, has a strong sense of quality and know how to achieve it.

• Able to think through the process of caring for patients and adjust examination as needed.

• Seeks out & participates in continuing education opportunities.

• Demonstrates a willingness and aptitude for learning new skills.

• Demonstrates accountability to perform patient services and Team Work.

• Receives critical feedback well and make efforts to improve areas of concern.

• Demonstrates proper attendance and manages paid time off hours wisely.

• Hard working, highly motivated and self-directed

• Professional appearance & good hygiene

• Treats patients, co-workers, doctors, and managers, respectfully, courteously, tactfully, and sensitively in all forms of communication.

Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements):

• High school diploma or equivalent.

• Minimum of one-year experience preferred.

• An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties

Necessary Knowledge, Skills and Abilities:

• Consistently greet patients in a warm, courteous manner in person and on the phone.

• Must be computer literate with proficiency in Windows based programs.

• Demonstrate high level of customer service & compassionate care.

• Knowledge and understanding of medical terminology and procedures relating to the eye.

• Must be highly organized with the ability to effectively prioritize duties.

• Ability to establish and maintain cooperative working relationships with all persons contacted,

• in the course of performing duties.

• Strong interpersonal skills with a genuine desire to help people.

• Ability to address patient complaints and effectively resolve problems.

• Skill in handling difficult patients successfully and respectfully.

• Ability to communicate clearly and concisely, both orally and in writing.

Physical Demands / Work Environment:

• Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.

• This position will be required to travel to all satellite offices. WVEC has 7 locations and requires all team members to travel based on the needs of the business.

• Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

• Manual/finger dexterity as necessary to perform daily job duties.

• Occasionally required to stand and/or walk for extended periods of time.

• Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.

Reasonable Accommodations: To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Type: Full-timePay: $13.00 - $22.00 per hourExpected hours: 40 per weekBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Medical specialties:

• Ophthalmology
• Surgery

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Ophthalmology Experience: 1 year (Preferred)

Work Location: In person