Complete day-to-day maintenance of the Oracle Cloud HCM platform, including rollout and testing of updates and enhancements.
Complete hands-on configuration of the platform as well as management of outsourced configuration resources.
Complete report and dashboard delivery and development based on key business stakeholder\'s needs and requirements.
Coordinate with Oracle for SRs, data refreshes, quarterly product release, upgrades, patches, fixes.
Monitor internal service requests received to facilitate timely resolutions.
Adhere to the IT Change Management process.
Collaborate with HCM business stakeholders and other cross-functional teams to provide solutions to day-to-day complex problems.
Special projects and other duties as assigned.
Required Qualifications:
Education:
Bachelor\'s degree in Information Technology, related field, or equivalent experience.
Experience:
5+ years of experience, including strong experience and understanding of Oracle Core HR, as well as experience in one or more of the following modules: Absence Management, Time and Labor, Benefits, Compensation, Payroll, Talent Management, Learning or Recruiting.
Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making.
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
Skills in relationship-building, teamwork, and collaboration.
Positive attitude with a strong desire to learn and a continuous improvement mind-set.
Strong working knowledge of Excel and other Microsoft Office products.
Comfortable with routinely shifting demands.
Working knowledge of general office equipment.
Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
Ability to work independently in a fast-paced, dynamic, results-oriented environment.
Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
Other:
Solid human capital management and business acumen
Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy.
Demonstrated knowledge of Oracle workflows, personalization, fast formulas, and extensions.
Demonstrated knowledge of HCM extracts, mass data loads using HDL / HSDL, and OTBI (or OBIEE) reporting.
Working knowledge on query tools.
Excellent written and verbal communication skills and interpersonal relationship skills.