Job Description

Welcome to Centura Health:
The same incredible caregivers. The same compassionate care. The same dedication to advancing health for all people, including the most vulnerable. Mercy Regional Medical Center is one of 20 Centura Health hospitals and 240 care sites across Colorado, Utah and Kansas that are proudly becoming part of CommonSpirit Health. Flourishing Begins Here:
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills \xe2\x80\x93 but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.


As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship- based care, organizational mission, and core values.

What You Bring/Job Requirements:
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
• Knowledge of medical terminology and medical insurance payers, preferred
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally Your Connected Community:
When people and places align, incredible things happen. Just like the amazing associates who work here, every community within our connected ecosystem has its own unique history, story and personality.


Mercy Regional Medical Center is an 82-bed, acute care hospital located in the scenic Southwest Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized by Healthgrades as a Top 100 Hospital for orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received 10 consecutive \xe2\x80\x98A\xe2\x80\x99 grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote well-being and healing of body, mind, and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation), surgical care, cardiac care (including interventional), Orthopedic and Spine Centers of Excellence, a Family Birthing Center, home care, hospice care more. Durango offers an exceptional quality of life with small town charm, excellent schools, and year-round, world-class outdoor recreation opportunities including snow sports, river sports, hiking, biking, camping and more. Pay Range: $18.00 - $28.60 / hour Caring for Your Whole Well Being: Be sure to consider our generous benefits as part of your overall compensation! Designed with your well-being in mind, our benefits include:

• Medical
• Dental
• Vision
• 401K with generous match
• Daycare FSA that can include a company contribution
• Tuition Reimbursement
• Student Loan Forgiveness and more!

View more on our benefits in Colorado, Kansas, and New Mexico or Utah.