Patient Service Representatives

Honolulu, HI, United States

Job Description

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We are, and always will be, dedicated to improving the health of Native Hawaiians and all of the people of Hawai\xe2\x80\x98i. The Queen\xe2\x80\x99s Health System began with a single hospital in 1859 founded by Queen Emma and King Kamehameha IV to provide health care and healing. We now have four hospitals and more than 70 preventive, specialty health care locations and labs throughout the Pacific region. Our caregiver team includes more than 8,000 employees and over 1,400 physicians networked throughout Hawai\xe2\x80\x98i and the Pacific Basin. We\xe2\x80\x99re collaborators who care. We listen to and learn from each other to ensure that our patients benefit and our communities blossom. If this sounds like an ideal place for your career to grow, we hope you\xe2\x80\x99ll join our \xe2\x80\x98ohana! We are looking for excellent individuals to provide exceptional customer service to join our front office team. Our patient is our primary focus and you could be their first point of contact. Patient Service Representatives will schedule appointments, process patient medical services following established guidelines and provide general office or clinic information to our patients. Take the first steps and be a part of healthcare team as a Patient Service Representative. Qualifications:
  • High school diploma or equivalent.
  • One (1) year customer service experience or clerical experience in a healthcare related setting.
  • Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone.
TYPICAL PHYSICAL DEMANDS:
  • Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions
  • Frequent: reaching below shoulder level, frequent gripping of an object.
  • Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.
  • Operates computer, printer, calculator, telephone.
TYPICAL WORKING CONDITIONS:
  • Not substantially subjected to adverse environmental conditions.
Equal Opportunity Employer / Disability / Vet Job Type: Full-time Pay: $21.20 - $24.80 per hour Expected hours: 40 per week Benefits:
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • Day shift
Work setting:
  • In-person
  • Outpatient
Shift availability:
  • Day Shift (Required)
Ability to Commute:
  • Honolulu, HI 96813 (Required)
Ability to Relocate:
  • Honolulu, HI 96813: Relocate before starting work (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4383539
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Honolulu, HI, United States
  • Education
    Not mentioned