Job Description

Riemer Eye Care believes that our growth is as a result of a great team! Over the last 25 years, Riemer Eye Center has provided a full range of eye care for adults and kids throughout Northern Michigan. Our goal is to provide each patient with personalized optometry services and ocular disease management. We are looking for an Administrative Support Front Desk staff member to work in our Ludington office. This position is responsible for patient check-in and check-out. Ensuring proper collection of insurance information scheduling patient appointments, and follow up, collection of payments and providing outstanding customer service. The ideal candidate will have a minimum of 2 years experience in a patient service facility with a focus on administrative tasks. Duties will include but not limited to:

• Follow an efficient, department process focused on customer service.
• Answer incoming phone calls.
• Schedule patient appointments.
• Collect and record all patient pertinent information including insurance and forms.
• Assist patients will setting up patient portal.
• Prepare all record release information for the doctor\xe2\x80\x99s review.
• Obtain necessary pre-authorization for insurance plans.
• Scanning of documents into the patient record.
• Collection of any co-pay, deductible and/or patient balances at time of visit.
• Ensure a pleasant lobby experience including fresh coffee and tidiness.

Vacation and paid time off; benefit and retirement plans available. Salary pay is based on experience. Job Type: Full-time Pay: From $16.00 per hour Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person