The position of Patient Services Specialist is Full-time and benefited, working Monday-Friday, providing a variety of support in Central Scheduling, Medical Reception, Operator/Switchboard, EMR Medical Records, and special projects within patient services at our Admin office and floating to satellite clinics in Vancouver WA and the greater Portland area for patient services coverage. Competitive Salary, 100% paid employee premiums for Medical/Dental/Vision/LTD/Life benefits, Holidays, a flexible Paid Time-Off (PTO) program, a robust 401K program, and either free or paid parking at all locations. Access to reliable transportation to support satellite clinics in WA and OR required.
Patient Services Specialist Description: Patient Services Specialist floats to a variety of Retina Northwest locations, including the Vancouver ADMIN office, WA clinic locations, and OR clinic locations. The Patient Services Specialist is responsible for greeting and checking in patients, answering phones, obtaining and updating insurance and demographic information, medical records scanning and coordination, uploading patient information into EMR, switchboard, scheduling tasks, and a variety of special projects. The Patient Services Specialist is key provides staffing support when needed at any Retina Northwest locations in Vancouver WA and the 4 clinic locations in the greater Portland, OR community. The Patient Services Specialist communicates with staff and Physicians, and functions phones, manages office inventory supplies, and coordinates various clerical duties with each clinic or Admin team.
Additionally, the Patient Services Specialist position is successful in providing & receiving verbal and written instructions, maintains courteous & professional working relationships with physicians, staff, & patients, and is a great team member. If you like variety and thrive in serving patients, this is a great opportunity for you.
Retina Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Education \xe2\x80\x93 HS Diploma or equivalent required. Experience \xe2\x80\x93 Minimum of 1 year office experience required, minimum of 1 year medical office experience preferred; experience in patient customer service preferred, key boarding ability of 45 wpm, EHR experience preferred (Nextech experience desirable), knowledge of ophthalmic medical office procedures specific to a vitreo-retinal practice highly desirable. Retina Northwest has been providing cutting-edge and compassionate care to patients with conditions of the Retina and Vitreous for over 38 years in the Portland/Vancouver community. Retina Northwest physicians and staff utilize the latest medical diagnostic and surgical treatment to provide the best possible outcome and future for our patients. Retina Northwest is looking for teammates who are motivated and enthusiastic to join our team in providing the highest quality specialized care in the treatment of threatening diseases and injuries of the retina and vitreous. All team members share a common commitment to serve our patients and each other with an emphasis on respect, consideration, and care. RNW Core Values ~ Accountability Compassion Continuous Improvement Customer Focus Integrity Quality Teamwork Retina Northwest clinic locations: St. Vincent, East Pavilion, 6th Floor Sylvan Hill, Highlands Building, 2nd Floor Vancouver, Stonemill Center Providence (Portland) Medical Center, 4th Floor Oswego Towne Square, 1st Floor Providence (Seaside) Medical Center, 1st Floor Retina Northwest Administrative Office 4225 NE St. James Rd. Vancouver, WA 98663 503-274-2121