Job Description

: The People Analytics (data side of data and payroll) team is responsible for working with senior leadership to provide valuable insights that guide business decisions, maintaining the health of our HRIS system (UKG Pro), auditing team member data, and managing the AskTMS platform. On the People Analytics team, the focus is centered on confidential team member data, and as a result, the team maintains a high level of integrity. As the People Analytics Coordinator, you will be assigned projects and tasks that help make the People Analytics team more efficient as well as provide solutions to team member questions that involve company policy. WHAT YOU WILL BE DOING:

• Reaching out to leadership for completion of unapproved timecards and assisting leader with any timecard questions
• Responsible for delegating AskTMS questions to the team, while communicating solutions with team members on questions they have with company policy through AskTMS
• Collaborating with other teams to find solutions for all questions that may arrive in the AskTMS platform
• Track survey data with appropriate follow up to ensure client satisfaction with our service
• SLA tracking and updates by puling AskTMS data and refresh the master file for PowerBI
• Analyze ticket trends and surveys to improve SLA and team member satisfaction
• Facilitate trainings for new leaders and hires regarding UKG and Workforce Management, our HRIS
• Case submission with our HRIS for specific vendor related issues
• Formatting and submission of verifications of employment
• Updating the People Analytics Playbook to reflect current processes and procedures within the team
• Measuring and communicating People Analytics yearly goals
• Adjust team members shifts within UKG and other types of team members profile changes
• Project collaboration with the Payroll and People Analytics leadership team
• Assist TMS data analysts with recurring reports
• Coordinating and scheduling team trainings, quarterly meetings

WHAT WE NEED FROM YOU:
Must Have Qualifications:

• Bachelor\'s degree
• UKGPro knowledge
• High attention to detail
• Strong organizational skills
• Onsite attendance is required

THE PLACE & THE PERKS:
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It\xe2\x80\x99s all happening on UWM\xe2\x80\x99s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It\xe2\x80\x99s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It\xe2\x80\x99s at the very heart of how we treat each other, our clients and our community. Whether it\xe2\x80\x99s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you\xe2\x80\x99ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you\xe2\x80\x99ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you\xe2\x80\x99ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician\xe2\x80\x99s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor caf\xc3\xa9 with Wi-Fi

DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.