Job Description

This is a hybrid role and will require the ability to work in-person. This role will be based in Bloomfield, CT or St. Louis, MO.

Position Summary

The Product Manager on the Pharmacy Product team will be responsible for leading the development and launch of new financial products and product enhancements.

The Product Manager will work closely with pharmacy product peers in Medical Economics, Pricing, Networks, Benefits, and Clinical Programs, as well as with multiple, non-pharmacy specific, functional areas, including Sales, Underwriting, Finance, Marketing and Communications. Product development opportunities will be focused on increasing customer growth, delivering best-in-class customer/client affordability, aligning client, customer, prescriber, pharmacy and health plan incentives, promoting holistic customer health and well-being and providing a best in class, differentiated customer experience.

Develop strong relationships across multiple functions areas. The role will be responsible for developing/ writing detailed requirements, explaining complex financial instruments in easy-to-understand ways and effectively work with cross functional players to operationalize enhancements and net new innovations. This individual must have financial acumen, be detail orientated, highly organized, a strong communicator as an excellent collaborator.

Primary Responsibilities

Manage a portfolio of product development projects in various stages of the product life cycle. Be responsible for final product design, market positioning, internal/external communications strategy and overall customer/client experience.

• Finalize product development concepts and articulate go-forward project scope and approach.
• Finalize project business case, using research, data and scenario modeling to demonstrate full understanding of range of potential outcomes.
• Develop product positioning, launch and overall communication strategy. Socialize widely to confirm full organizational alignment and support.
• Drive executive level understanding and excitement for new product offerings, building credibility and trust as the primary subject matter expert for Pharmacy Product.
• Work efficiently with multiple internal and external stakeholders to overcome any/all design, build and launch challenges.
• Make day to day business decisions to manage project scope and budget to agreed upon deliverables.
• Update on project progress to executive leadership as required.
• Provide functional level education, training and support as required.
• Champion new product offerings during development, launch and ongoing utilization.
• Nurture strong cross functional relationships with clear and regular communication.
• Excellent communicator to explain complex financial programs and keep it simple.
• Highly organized to manage ideas, progress, risks and needs of all programs.
• Demonstrate curiosity to understand "how" and "why" existing systems/processes operate the way they do. Use knowledge gained to enhance product design and inspire new product solutions.
• Ability to manage a high volume of programs at the same time and effectively prioritize time/ needs.

Participate in pharmacy product, extended leadership team activities.

• Provide input on recommended future direction and focus of Pharmacy Product team.
• Assist with identification and prioritization of new product development opportunities.
• Contribute to pharmacy product team best practices to drive continuous improvement.
• Contribute to the continuing education and development of the leadership team through sharing of subject matter expertise.

Technical Skill Requirements

• 8+ years of experience in product development, finance, or business development.
• Working knowledge of pharmacy benefit providers.
• Strong financial, analytical and quantitative skills.
• Strong PowerPoint and Excel skills (e.g., pivot tables, VLOOKUP\'s etc.).
• Excellent presentation skills to leaders.
• Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives.
• Demonstrated ability to organize thoughts and vision into presentation ready deliverables.
• Demonstrated decision making capability.

Qualifications (i.e., preferred education, experience, attributes)

• Bachelor\'s degree strongly preferred, High School Diploma or equivalent required.
• PBM experience strongly preferred.
• 5 + years\' experience in product management.
• Experience / working knowledge with performance guarantees, pharmacy rebates and pharmacy discount offerings.
• Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation ready documents.
• Excellent meeting facilitation and organizational skills.
• Strong financial, analytical, quantitative and interpersonal skills.
• Comfort with complex systems and processes.
• Demonstrated ability to work independently.
• Demonstrated ability to execute on multiple projects and excel in a results-orientated environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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