Job Description

Founded in 1973, Freedom Fertility Pharmacy was one of the first pharmacies to focus exclusively on the needs of fertility patients. Today, Freedom is America's leading fertility pharmacy. Our teams at Freedom specialize in the unique needs of fertility patients by providing medication compounding, expedited delivery, superior customer service and comprehensive patient support.

As a Pharmacy Technician with Freedom Fertility, you will be assisting patients in receiving needed medications to help achieve their dreams of building a family. Youll be empowered to engage patients, insurance companies, and multiple departments to process orders and ensure timely shipment of medications. This role is very detail oriented, and youll spend your day working on our computer system, answering incoming calls and making outbound calls to patients to review benefit coverage.

Work Schedule: Rotating schedule that consists of 3 days working 9:00 AM EST - 5:30 PM EST and 2 days 12:30 PM EST - 9:00 PM EST; approximately every 6 weeks there will be a weekend day scheduled.

Heres a little more on how youll make a difference:

• Associate prescription images to patient profiles and create patient profiles in system if needed.
• Prepare prescriptions for processing, including assessing validity of prescription.
• Manually route orders to appropriate stage for processing, validation or clarity from Doctors offices, insurances and/or patients.
• Accurately enter prescriptions into our system, run test claims, run test claims, and support patients with their medication orders. Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately.
• Associate and add insurance/discount program information to patients or specific medication, including setting up coordination of benefits.
• Resolve rejections and update patient on all delays in processing accordingly.
• Interact directly with healthcare providers and insurance companies. Research issues with pharmacists and doctors offices and provide guidance to our patients about medication coverage.
• Respond to incoming calls from patients with questions about their prescriptions, prescription coverage including copays, as well as setting up patient-driven medication refills.
• Complete multiple tasks without sacrificing attention to detail or customer service. You will be busy handling multiple requests at any given time as well as documenting information in our system.

What we offer:

• $2,500 Sign on Bonus (50% payable after 90 days of employment, 50% after 180 days of employment).
• Health coverage effective day 1 (including medical, dental, vision).
• 401(k) plan with company match.
• Holiday Pay and Paid Time Off.
• Competitive Benefit package (including tuition reimbursement).
• Growth and Advancement opportunities.
• Fun, friendly and unique culture - where you can be you.

What you need to do the job:

• High School Diploma, or GED required.
• Relevant experience or a willingness to learn.
• Valid Pharmacy Technician certification is preferred.
• Valid MA State pharmacy technician license is required.
• Microsoft Office proficiency and data entry skills
• Basic math skills (addition/subtraction/multiplication)
• Strong attention to detail, accuracy, and quality
• Excellent verbal and written communication skills
• Experience working prescriptions claims and knowledge of rejections helpful.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Cigna