Job Description

Are you a dynamic communicator with a passion for engaging conversations? EnergyCare is expanding its call center operations in Henderson and is actively seeking Nevada based Phone Survey Agents who meet the technical requirements for a remote work position. Duties: Conduct telephone surveys using a script in a polite and professional manner. This position is entry-level, and you will not be selling anything, only gathering information using a script and recording the responses you receive with professionalism and accuracy. We conduct market research on a variety of topics that are both interesting and beneficial for our communities.Skills We\'re Looking For:

• Basic computer and typing proficiency
• Ability to multitask and attention to detail
• Strong reading and communication skills
• Comfortable and confident phone communication

Experience: This is an entry-level position, and we provide comprehensive paid training to set you up for success. Once onboarded and trained, the agents will be working from home.Work Schedule:

• Monday through Friday: 10 am - 9 pm
• Must have schedule flexibility

Benefits

• Weekly bonus potential
• PTO, Paid Leave and holiday pay
• Medical, dental, vision, etc. benefits
• Paid weekly on Friday

*Technical Requirements include but are not limited to:Applicant must have their own PC. Applicant\'s internet connections must also meet the minimum requirements specified in the Work From Home Internet Requirements document. Only wired connections are supported \xe2\x80\x93 no wireless.PC Minimum Requirements:

• Operating System Windows 10 or newer. Must be within 3 releases of current version and regularly patched
• CPU/Processor must have a PassMark score greater than or equal to 3,182 and \xe2\x80\x9cfirst seen\xe2\x80\x9d no earlier than Q1 2017
• 8 GB memory
• 20% minimum free disk space and 20 GB minimum available free space on any drive required by the operating system.

Chromebook Minimum Requirements:

• Chrome OS 75 or later
• CPU/Processor must have a PassMark score greater than or equal to 3,182 and \xe2\x80\x9cfirst seen\xe2\x80\x9d no earlier than Q1 2017
• 8 GB RAM
• 20% minimum free disk space and 20 GB minimum available free space

Mac Minimum Requirements:

• MacOS High Sierra (10.13), Mojave (10.14), Catalina (10.15), Big Sur (11) or later operating system
• CPU/Processor requirements

o Any 64-bit Intel-based Mac must have a PassMark score greater than or equal to 3,182 and \xe2\x80\x9cfirst seen\xe2\x80\x9d no earlier than Q1 2017
o Any ARM M-based Mac running in emulation with Rosetta 2

• At least 8 GB of RAM
• 20% minimum free disk space and 20 GB minimum available free space

Headset:

• Recommend USB Headset with Microphone Noise Cancelling (Wireless headsets are not supported)

Webcam:

• Required: Either built in or external USB 2.0 (or higher) connection required. Video resolution of 720p with a frame rate of 30 fps recommended.

Powered by JazzHR

EnergyCare