Job Description

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application.
• You can only apply one time to a job requisition.
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license. You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID: R00033641

Job Category: Clerical and Customer Service

Organization: Family Medicine - Schedulers

Location/s: Jackson Medical Mall

Job Title: Physician Scheduler II - Family Medicine

Job Summary: To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations. To complete the pre-registration process including using practice management software to capture accurate demographics. To make referrals for financial counseling and/or physician referrals/authorizations/certifications.

Education & Experience

High school diploma/GED plus one (1) year of customer service or medical office experience.

Certifications, Licenses or Registration Required: N/A

Knowledge, Skills & Abilities

Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.

Responsibilities

• Trains and mentors physician schedulers using basic training modules provided.
• Maintains current and up-to-date knowledge of patient scheduling software, ARG\'s (appointment request guidelines) for the providers they schedule for, and standard operating procedures for pre-registration and scheduling of patient appointments.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when patient is scheduled, including reason for visit, and documents reason.
• Verifies patient\'s insurance either electronically or by phone to ensure that insurance is active and to communicate to the patient what they will pay at time of service.
• Completes data entry of pre-registration notes into the scheduling system.
• Utilizes access resource guidelines/scheduling protocols to determine need for financial counseling.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type: Full time

FLSA Designation/Job Exempt: No

Pay Class: Hourly

FTE %: 100

Work Shift: Day

Benefits Eligibility: Benefits Eligible

Grant Funded: No

Job Posting Date: 01/17/2024

Job Closing Date (open until filled if no date specified): 01/24/2024

University of Mississippi Medical Center