We are seeking a PMO Analyst to join our team supporting an Internal Revenue Service (IRS) client.
This position is responsible for supporting an existing PMO team to provide onboarding and offboarding tracking for a growing IRS contract. This position provides analytical, logistical and administrative support to ensure that activities are cohesive and coordinated across all teams. This dynamic position requires expert customer service to provide support to the IRS clients, Program team, and Maximus corporate for data calls and to ensure that contractual, deliverable and schedule goals are met.
The selected candidate can work primarily remotely in the Washington, DC metro area only and must be able to work periodically at the IRS facility in New Carrollton, MD if needed.
Essential Duties and Responsibilities:
Maintain knowledge and documentation of operational and system processes.
Perform cost/benefit analyses on potential changes to existing processes.
Participate in the administration of project and program contract activities, including preparation for internal and external meetings.
Collaborate with internal and external teams to define problems and implement solutions.
Create, review, and present program documents, business and software specifications, process flows, and test cases.
- Document complex program and system needs for both technical and non- technical audiences.
Assist in the analysis of data and the specification of report packages for internal and external audiences.
Works closely with other departments to optimize operational activities.
Support leadership and product owner and stakeholders on project priorities.
Support the PMO/Integration Management Office (IMO) day-to-day activities
Provide resource and subcontractor coordination (including onboarding, offboarding) in support of project teams and tracking all tasks and equipment
Support PMO communication, organizational charts and distribution lists
Perform other duties as assigned by management
Position pending contract award.
PROJECT SPECIFIC MINIMUM QUALIFICATIONS
Bachelor's degree or equivalent experience will be considered in lieu of degree
1+ year of experience supporting a Federal client project
3+ years of experience in an administrative support role in an IT environment
- Experience using MS Office - Word, Excel and PowerPoint
Experience with Microsoft SharePoint for collaboration, tracking and as a document repository
Experience with Adobe Acrobat for editing, filling, and signing PDFs
Familiar with Project Management principles (ie Stakeholder and Quality Management)
Experience with consolidating information from various sources and delivering high quality work products in a timely manner
Ability to work proactively and effectively with clients
Ability to make effective decisions under pressure
Ability to think analytically and problem solve
Ability to gather and interpret relevant data and information
Ability to effectively communicate with personnel at all levels in the organization
Ability to perform tasks with minimal supervision and guidance
Ability to manage across multiple tasks with differing priorities
Proactive attention to detail
Ability to review and revise highly visible communications and deliverables
Excellent verbal and written communication skills
Active listening capabilities
Demonstrated success in client support
Experience working on dynamic teams focused on meeting client needs in a challenging environment
Additional Requirements as per contract/client:
Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus).
Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant
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Minimum Requirements
Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
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