Job Description

Utility Porter

SUMMARY: Responsible for maintaining a high level of cleanliness in all area of the Casino public and office areas. Responsible for deep cleaning in all public and office areas.

PRIMARY RESPONSIBILITIES:
1. Strips and polishes both marble floors and tile.
2. Shampoos carpet in assigned areas.
3. Cleans chandeliers and overhead lighting, mirror, vents, walls and brass.
4. Empties trashcans and takes trash to the designated area.
5. Ensures that supplies and paper products are restocked.
6. Enforces all company and departmental polices and procedures.
7. Participates in departmental brainstorming sessions.
8. Other duties as assigned.



KNOWLEDGE AND SKILL REQUIREMENTS:
1. Basic reading, writing, and arithmetic skills required. Must be able to understand, communicate and direct customers. This is normally acquired through a high school diploma or equivalent.
2. Must be able to present a well-groomed appearance.
3. Must be able to read labels on chemical bottles. Must be able to tolerate cleaning chemicals without developing an allergic reaction.
4. Must be able to stand on ladder or scaffold to perform job duties.




WORKING CONDITIONS
Work may require evening, early morning, and week end schedules. Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 75 pounds. Must be able to work in a fast paced environment and able to tolerate areas containing secondary smoke and high noise levels. Must be able to stand for extended periods of time.

Physical Requirements

General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company\xe2\x80\x99s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company\xe2\x80\x99s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.