Job Description

About UsWith energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!Our TeamCooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice\xe2\x80\x99s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.The OpportunityWe are seeking a full-time 40-hour Practice Supervisor to support our West Hatfield (4 West Street) and Amherst (170 University Drive) offices to oversee the operations of the practices and supervise our team of Nurses, Medical Assistants, Rad Techs and front desk staff. This position is onsite Monday through Friday from 8:30am- 5:00pm. We are flexible with the location scheduled between the two offices! Our team consists of approximately 30 staff members both clinical and non-clinical that this team member would be supervising.Responsibilities:

• Provides assistance to the office staff to ensure the practice runs smoothly for both physicians and patients.
• Manages personnel related activities, including scheduled hours, attendance, time off requests, payroll, leaves of absences, discipline and discharge documentation, evaluations, and overtime.
• Supervises the daily operation of the office including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress.
• Provides day-to-day facility and administrative management and oversight for the site, monitoring the physical environment and calling in appropriate resources to address problems with telephones, lighting, electrical, telephone and other facility systems.
• Manages expenses, maintains an internal purchase order system
• Ensures proper bookings, updating and revising clinicians\xe2\x80\x99 schedules, and monitoring session utilization.
• Performs other duties as assigned by Practice Manager and must be willing to take on additional responsibilities and provide assistance in all areas needed.

QualificationsQualificationsWhen hiring, we take a people-first approach. The ideal candidate is someone who wants longevity in their career and to be part of our team to serve the patients of our community. We look for candidates with a passion for patient care and strong leadership skills to manage our team members and day to day operations.\xc2\xb7 Graduation from accredited high school and at least two-years college\xc2\xb7 Bachelor\xe2\x80\x99s degree in health or business administration preferred\xc2\xb7 A minimum of 3-5 years\xe2\x80\x99 experience in a physician practice setting, supervisory experience preferred

Cooley Dickinson Hospital