Job Description

Requisition ID: 31284

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient\'s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.

Principal Content Developer

JOB SUMMARY

Working independently under general guidelines and broad supervision, provides technical communication support by developing technical materials for the business areas, product lines, and corporate services directed at external customer and/or internal audiences.

ESSENTIAL DUTIES

• Maintains advanced knowledge of the businesses\' products and the therapies in which they are used.
• Mentors Associate Content Developers and Content Developers by providing guidance in good writing practices, CMS usage, project management practices, and navigation of the corporate culture.
• Works directly with all content developers for a product line to create consistency in content, message and user experience.
• Works on overall content development plan and execution, including:

• Analyze current labeling, software interface, and ancillary technical materials.
• Develop all terminology used for a product line, maintain/revise terminology for existing products.
• Create and maintain all software strings.
• Define and develop instructional labeling materials, including all design control documents for those materials
• Collect data from subject matter experts, software/device/disposable developers, and customers.
• Develop plan to implement feedback from data collected in a way that improves quality with minimal disruption to ongoing development.
• Implement overall content plan, delegating development to appropriate staff in the cross functional team, reviewing and approving all content before release.
• Provides expert knowledge related to product content.
• Partners with Quality and other Design Control SMEs to ensure the design control process includes instructional labeling requirements. Able to coach and direct Content Developers, and provide expertise to product cross-functional development teams on this subject.
• Partner with Regulatory and Quality to define how Terumo BCT applies global regulations and standards to instructional labeling. Able to coach and direct Content Developers on these subjects.
• Partners with subject matter experts to develop content to achieve specific and immediate business objectives. Metrics will be used to determine effectiveness of content.
• Develops content with content management system and other tools, creates output mechanisms, and analyzes system workflow.
• Forecasts and meets project deadlines and budgets. Takes the initiative to report on project status and anticipates and alerts manager and internal customers of potential project difficulties.
• Assists in the maintenance of art, photo, electronic, and printed document files to meet departmental and regulatory requirements.
• Facilitates discussions and represents Technical Communication team; steps-in if/when department manager is not available.
• Develops and maintains departmental policies and procedures as part of process improvement initiatives.
• Seeks on-going knowledge of industry, regulatory, linguistic, and publication standards and applies this knowledge to the completion of all projects.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor\'s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

• Minimum 10 years experience, with at least 2 years management or team lead experience.

Skills

• Familiarity with structured authoring using DITA elements
• Experience working directly with localization vendors or internal teams
• Demonstrated, professional level communication skills in writing/editing, graphic design, or project management.
• Effective leadership and team building skills.
• High-level working knowledge of Content Management Systems and workflow.
• Must be able to collaborate and translate business objectives into tangible content for skill development at all levels.
• Able to manage ambiguity and make decisions without complete information.
• High-level knowledge of desktop publishing systems and competency in PC usage, especially Adobe products, XML, XSLT, and CCSs.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Target Pay Range: $103,200.00 to $129,000.00 - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base: 7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it\'s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.

• Respect - Appreciative of others
• Integrity - Guided by our mission
• Care - Empathetic to patients
• Quality - Committed to excellence
• Creativity - Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.

Terumo BCT