Job Description

A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Greenville/Greer area is looking for an experienced Estimator/Customer Service Representative.

We have a fast paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in!

Our Estimator/Customer Service Representatives works closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

\xc2\xb7 Prepare estimates for all production jobs based on customer specifications as received from Outside Sales Representatives, Customer Service Representatives, and General Manager/Owner.

\xc2\xb7 Price all production work using proven standards. Estimate nonstandard work in conjunction with the owner or the general manager.

\xc2\xb7 Train Outside Sales Representatives and Customer Service Representatives on options for improving quality while lowering prices of jobs for presentation to customers.

\xc2\xb7 Process customer orders in a courteous, efficient and timely manner.

\xc2\xb7 Provide service to customers in our office, over the telephone and by email.

\xc2\xb7 Help the customer by identifying their requirements and providing the services and products that best meet their needs.

\xc2\xb7 Show expertise by communicating with the customer about our products, services, and capabilities.

\xc2\xb7 Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

\xc2\xb7 A positive, very detailed oriented people pleaser

\xc2\xb7 A willingness to be proactive and take action

\xc2\xb7 Excellent communication skills (verbal & written)

\xc2\xb7 Strong computer skills

\xc2\xb7 Team player that can work with others to deliver a project on time

Skills desired, but not required:

\xc2\xb7 Previous experience in business to business

\xc2\xb7 Printing and signage experience

\xc2\xb7 Experience with PrintSmith Vision

Benefits and compensation:

\xc2\xb7 Initial and ongoing training

\xc2\xb7 Competitive compensation

\xc2\xb7 Paid holidays and vacation

\xc2\xb7 Indoor and comfortable working environment

If this sounds like you, please email your resume to and we will review your qualifications. If it looks like a good fit, the next step would be a phone interview.

PIP, Greer, SC