Job Description

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Position Summary

Lead experience design efforts for a critical portion of a user\'s journey by employing advanced design methods and creative problem-solving activities. Partner and collaborate with other product designers, product managers, technical leads and multi-disciplinary teams to understand/identify areas of opportunity driven by online data, usability feedback, market and user research and user-centric design principles. Champion the user by understanding their goals and behaviors, communicating their needs, and creating solutions to meet those needs while balancing desired business outcomes. Demonstrate the company\'s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions * Work on product teams focused on making great digital products that delight customers and internal users while driving the business

• Serve as the user experience leader for an assigned product team
• Support and participate in user research activities, including interviews, contextual observation and surveys ; use personas and other data to understand user problems, behaviors and goals; translate user insights into design problems
• Focus on user problems, create journey maps, user flows, service blueprints, UX canvases, wireframes, or other artifacts that identify problems to solve through design
• Lead discovery sessions, create sketches and other brainstorming artifacts to demonstrate divergent thinking
• Create/design prototypes and communicate design decisions and test with users
• Seek feedback on designs through usability testing, surveys, card sorting, and other evaluative research methods to ensure ideas work for users
• Evaluate designs, review existing solutions to ensure they meet design standards and best practices, and make recommendations for improvements
• Understand how design decisions impact the business, and balance user needs with desired business outcomes
• Embrace Agile environment and be an advocate for customers and internal users, providing design solutions based in user-centered design, user research, and analytics
• Apply standards from design systems and/or brand guidelines, and contribute to design systems
• Create detailed artifacts, such as wireframes or storyboards to make sure stakeholders understand the design
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications * Bachelor\'s Degree in visual design, human-computer interaction, industrial design or related field; or relevant certification or equivalent work experience

• 2+ years of experience as a UX professional designing web sites, web applications, native mobile apps or software
• Any experience working in an Agile software development environment
• Any experience on large-scale projects with demonstrated ability to work with multi-disciplinary teams, and to discuss and convey user experience principles and design strategy for stakeholders
• Portfolio demonstrating design activities, processes and deliverables.
• Familiarity with analytics tools, and how to interpret analytics and apply data insights
• Working knowledge of Sketch, Invision, Adobe Illustrator or similar prototyping software
• Understanding of technology, and comfortable working within constraints
• Ability to understand business objectives, direction and needs expressed from multiple inputs ranging from marketing, business and technical teams
• Deep understanding of design best practices and the proper context to apply them
• Excellent communication skills with the ability to discuss and convey design principles and strategy for stakeholders

Desired Previous Experience/Education * Master\'s Degree

Education Level: Bachelor\'s Desired
Required Travel: None
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: General Office- Cincinnati; Any; Mid-Atlantic; Midwest; Mountain; South; West

States: Ohio; Alabama; Alaska; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Florida; Georgia; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Oklahoma; Oregon; Pennsylvania; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of . At The Kroger Co., we are Fresh for Everyone\xe2\x84\xa2 and dedicated to our Purpose: To Feed the Human Spirit\xc2\xae. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None

Kroger