Job Description

Department: Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

:

Job Summary

Serve as the customer proxy and responsible for working with Product Management and other stakeholders, including other product owners and other teams, to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sessions. Part of the Product Team who attends all the events.

Additional details:

Please know this posting is for multiple open Product Owner positions across various Teams in Technology. These Teams all contribute to important initiatives and are helping to shape the future of Technology at Southwest Airlines. Our Recruiting Team will provide additional Team and technology-specific details in the interview stage. Please reach out to TechnologyRecruitingInformation@wnco.com with any questions.

This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

Prepare backlog for PI Planning and decide which work items become part of the team backlog

Serve as the customer proxy

Build, refine, prioritize, and maintain the team backlog

Partner in Scrum ceremonies such as iteration planning, iteration reviews, and demos

Help create user stories and define acceptance criteria

Review and accept user stories as complete

Contribute to vision and program Backlog

Meet with stakeholders to ensure features and subsequent stories meet expectations

Drive iteration content by prioritizing user stories

May perform other job duties as directed by Employee\'s Leaders

Knowledge, Skills and Abilities

Ability to make decisions with minimal guidance and oversight

Ability to be organized with strong attention to detail and capable of coordinating multiple viewpoints into a single message

Ability to understand technical issues

Skilled in analytics and problem solving with a high attention to detail

Ability to anticipate risks, issues and opportunities, and escalate them accordingly

Skilled in presentation, facilitation, communication, and negotiation

Ability to be comfortable and articulate in challenging change management scenarios, knowing when to insert self and when to fade back

Solid knowledge in Agile including the value and principles, and how they are applied in enterprise environments

• Education

• Required: High School Diploma or GED
• Required: Bachelor\'s Degree or equivalent work experience - BS, Business, Engineering, Computer Science, Information Systems or related field or the equivalent formal training
• Experience

• Required: Intermediate-level experience, fully functioning broad knowledge in:

• Agile and Scrum software development methodologies
• Business analysis, project management or software development delivering enterprise products and solutions
• Licensing/Certification

• N/A
• Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

• Competitive market salary from $97,750 per year to $108,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you\xe2\x80\x99ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
• Explore more Benefits you\xe2\x80\x99ll love: https://careers.southwestair.com/benefits

*Pay amount doesn\xe2\x80\x99t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan\xe2\x80\x99s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan\xe2\x80\x99s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won\'t be available after you apply.

Southwest Airlines