Job Title: Program Coordinator Location: Fort Wayne, IN
Organization: Mustard Seed Furniture Bank
Job Type: Full-Time (32-40 hours per week) About Mustard Seed Furniture Bank, Fort Wayne, IN
Mustard Seed Fort Wayne is a non-profit dedicated to providing essential furniture and household items to individuals and families in need. Our mission is to create welcoming and functional homes for those transitioning out of homelessness, facing financial hardship, or escaping domestic violence. Job Summary
The Program Coordinator oversees and implements client programming and optimizes operational processes at the Mustard Seed Furniture Bank. This includes managing furniture distribution programs, coordinating volunteers, developing partnerships, overseeing client services, managing budgets, and evaluating program effectiveness. The role also involves process improvements and providing operational support to warehouse staff. Key Responsibilities Program Oversight:

• Develop and manage furniture bank programs.
• Collaborate with referral agencies and manage client referrals and communications.
• Handle client appointments and paperwork.
• Coordinate post-visit surveys and follow-ups.
• Manage monthly and year-end reports and assist with grant reporting.

Volunteer Coordination:

• Recruit, train, schedule, and manage volunteers.

Partnership Development:

• Build and maintain relationships with donors, suppliers, and community organizations.

Operational Support:

• Support warehouse staff, manage inventory, and coordinate replenishment of items.
• Maintain a positive environment with warehouse staff.

Office Management:

• Greet visitors, manage mail and calls, and handle weekly deposits and donation data entry.
• Assist with special events and programs.

Qualifications

• Bachelor\xe2\x80\x99s degree in Social Work, Business Administration, or related field.
• Minimum of 3 years of experience in case management, preferably in the nonprofit sector.
• Strong leadership, communication, and project management skills.
• Proficiency in Microsoft Office Suite (Excel) and program management software.
• Commitment to the mission and values of Mustard Seed Furniture Bank.
• Ability to collaborate and work well with a diverse team.

Competencies

• Demonstrated leadership abilities.
• Excellent problem-solving and analytical skills.
• Adaptability and ability to manage change effectively.
• Strong interpersonal skills for relationship building.

Work Environment

• Ability to lift up to 50 pounds.
• Work hours typically Monday to Friday, with occasional evenings and weekends.
• Limited travel may be required.

Additional Requirements

• Successful completion of background checks.
• Valid driver\xe2\x80\x99s license.

Professional Development

• Opportunities for training and career advancement.

Benefits

• Competitive salary: $18-$22 an hour based on experience.
• Health insurance allowance.
• Paid time off and holidays.

Application Process
Mustard Seed Furniture Bank is an equal opportunity employer. We encourage individuals from all backgrounds and experiences to apply. Please submit your resume and a cover letter outlining your relevant experience and qualifications to director@mustardseedfortwayne.com. Mustard Seed Furniture Bank is committed to providing a safe and inclusive environment for all staff and clients. We thank all applicants for their interest, but only those selected for an interview will be contacted. Job Type: Full-time Pay: $19.22 - $22.00 per hour Expected hours: No less than 32 per week Benefits:

• 401(k) matching
• Paid time off
• Retirement plan

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor\'s (Preferred)

Experience:

• Case management: 2 years (Preferred)

Ability to Commute:

• Fort Wayne, IN 46804 (Required)

Ability to Relocate:

• Fort Wayne, IN 46804: Relocate before starting work (Required)

Work Location: In person