Job Description

Introduction

Do you want to join an organization that invests in you as a(an) Program Manager CTI? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients\xe2\x80\x99 lives and you have the opportunity to make a difference. We are looking for a dedicated Program Manager CTI like you to be a part of our team.

Job Summary and Qualifications

At HCA Healthcare, we are committed to providing our patients and care providers with the highest quality of healthcare services. HCA\xe2\x80\x99s Care Transformation and Innovation (CT&I) team delivers a step change in patient and care team outcomes through clinically led integration of technology into care. The role of the Program Manager is to serve as a generalist supporting one or more products during the discovery, design, testing, and piloting stages of a project. Duties can range from conducting research, developing documents, coordination with facility or vendor partners, drafting/developing program materials, and on-site product support. In addition to support for various project activities, this role will also support on-going work of the internal and external ecosystem in the sense and scan phase of work. It also support the VP of Strategy as needed on special projects. This role reports to the Senior Director of Portfolio and Shared Services. This position requires up to 50% travel KEY RESPONSIBILITIES

• Serve as a supplementary project team resource during the design, development, and implementation phases of product development. This role performs duties based on project needs and identified resource gaps. Functional areas in which this role may play include product management, process engineering, clinical analytics, education & training, change management, communications, and business operations.
• Gather information, conduct research/observations, prepare analysis, plan and coordinate logistics, and develop supporting documents (such as presentations) for a project team under the guidance of an Opportunity Owner or a Core Team Leader. Some project work may occur at an Innovation Location.
• Work with Strategy team to assist with ecosystem management and tracking. Assignments could include development of requests for information (RFIs), coordination of vendor/product analysis, responding to vendor inquiries, and planning/scheduling vendor product demonstrations.
• Provide planning, coordination and logistics support for CT&I advisory boards (virtual and on-site)
• Act as a backup for departmental SharePoint site administration
• Adhere to CT&I standard operating procedures
• Embody the team\xe2\x80\x99s operating norms \xe2\x80\x93 stay humble, communicate with impact, be responsive, and think big.

EDUCATION and EXPERIENCE

• Bachelor Degree required/Masters preferred
• Strong written and verbal communication skills across all levels of the organization
• Analysis and critical thinking skills
• Proven ability to work within teams, collaborate, and serve as a team member/player
• Ability to work in a high profile, fast paced team environment

SOFT SKILLS

• Adaptable \xe2\x80\x93 quickly adapts to changing situations. Ability to respond to unanticipated developments. Deals effectively with ambiguity.
• Data/Information Analysis \xe2\x80\x93 ability to gather data/information, conduct analysis, and employ problem-solving techniques. Attention to detail and accuracy is vital.
• Critical Thinking \xe2\x80\x93 understand what information is reliable and what needs to be questioned and challenged.
• Time Management & Organization \xe2\x80\x93 excellent time management skills; stays focused and proactively prioritizes initiatives. Determines tasks and resources, and schedules with keen ability to multi\xe2\x80\x90task. Maintains a strong sense of priorities and acts with minimal supervision.
• Interpersonal Skills \xe2\x80\x93 facilitates positive relations between the program team, care facilities, other departments within the organization, and all other involved parties. Effectively manage relationships and situations professionally and tactfully.
• Resilience \xe2\x80\x93 Because of the high stakes attached to each initiative that is being tracked, and by virtue of the high level of accountability that is expected of each colleague, the atmosphere in which this role works is one of high pressure and high expectations.
• PC / Technical Skills \xe2\x80\x93 proficiency or willingness to learn:

oMicrosoft Office applications including Outlook, Word, Excel, OneNote, Visio, PowerPoint w/Office Timeline, Lists, Forms, OneDrive, and SharePoint oExperience with SharePoint site administration and Azure Dev Ops a plus HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry. HCA Healthcare has been recognized as one of the World\xe2\x80\x99s Most Ethical Companies\xc2\xae by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Program Manager CTI opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.