Job Description

Job Title: Project ManagerLocation: Concord, NHDuration: 7+ Months:This position will report to the Director of Economic Development at the Department of Business and Economic Affairs (BEA), in collaboration with the Department of Information Technology (DoIT). The BSP is an ARPA State Fiscal Recovery Fund supported, statewide project facilitated by BEA with the purpose of creating a single access point to state government and its systems and services for members of the business community. This position will work closely with the vendor responsible for creating and implementing the BSP, as well as BEA and DoIT staff, ensuring that the project remains on schedule and that state agencies are appropriately engaged in the build out process. This Project Manager will also assist in communicating project related metrics, deadlines, data, and qualitative and quantitative successes to the project vendor, stakeholders, partners, agency staff, and potentially policymakers.
Moreover, the person in this position will oversee, create, and implement procedures and protocols designed to assure successful development and delivery of this complex business and technology project that spans most of New Hampshire\'s state government, and do so in a manner that helps ensure the final product delivered by the vendor is designed for long-term sustainability.ACCOUNTABILITIES:Partners with BEA, DoIT, and other State of New Hampshire agencies and leaders to ensure successful delivery of the BSP project, including design, implementation, sustainability, and transferability.
In coordination with BEA staff, primarily responsible for managing this project and related communications and determines the most effective project management strategy for this project and executes accordingly.
Facilitates resolution of obstacles and issues pertaining to resource availability, decision-making, timelines, establishing priorities and any similar challenge facing this cross-agency initiative.
Initiates research and communication with the vendor, stakeholders, partners, and agency staff to identify potential internal and external services to meet business and project requirements.
Researches, develops, and recommends solutions to identified project needs or challenges.
Creates, maintains, and assesses key project milestones and benchmarks.
Provides timely analysis and feedback on project design, key features, process, and more, particularly where technology and business policies and procedures are critical success factors for the initiative.
Provides in-depth analysis of each phase and specification of the project as it relates to project health and progress toward project objectives. Presents analysis and recommendations to senior management and other project stakeholders.
Facilitates and documents project related training, information sessions, and eventually close-out activities, project retrospectives and lessons learned to provide recommendations for improvements to subsequent project planning, monitoring and control.
Researches, analyzes, develops, recommends and assists in the implementation of project management best practices, business processes, detailed business requirements and opportunities for process enhancements tailored to meet business and program requirements.
Develops planning documents and functional specifications for identified workflow improvements and system changes and interfaces with other internal and external operations.Assesses and establishes metrics for the project that are useful to drive desired outcomes. Creates supporting procedures, processes and systems to measure, record, and communicate, metrics and related portfolio, program project data to appropriate stakeholders. Offer support and mentor project participants to assist with creation and reporting of project artifacts.
Manages invoices and overall budget for the project.
QUALIFICATIONS:Education: Bachelor\'s degree from a recognized college or university, preferably with a major in management information systems, computer information systems, or computer science. Each additional year of specialized formal education may be substituted for one year of required work experience.Experience: Seven years\' experience in systems analysis, broad-based knowledge of business environments, preferably in a field or occupation related to software development, software support, or software maintenance, three years of which shall have included the direct involvement in application or product lifecycle management. Each additional year of approved work experience may be substituted for one year of required formal education.License/Certification: Must be eligible to hold a valid New Hampshire driver\'s license and/or have access to transportation for use in statewide travel.SPECIAL REQUIREMENTS: Three years\' experience managing the full lifecycle of projects. Proficient in the use of MS Office products and project management software tools.Familiarity with technologies that may be used by the State now or in the future, such as the sample listed below (not limited to these items):Cloud based platforms (i.e., Salesforce, Caspio or other such platforms as a service (PaaS)))
Reporting tools (i.e., Tableau, or other equivalent tools)
Database tools (i.e., MS SQL, Oracle, etc.)
Testing Tools (i.e., JMeter, LoadRunner, others, etc.)
General development/data migration (APIs Rest/SOAP, Automation-MuleSoft, other tools that may be Platform as a Service (PaaS) specific, etc.)
PREFERRED WORK TRAITS: Ability to plan, direct and coordinate activities to facilitate cooperation of diverse professionals and other interested parties in the delivery of project objectives. Demonstrated understanding of project controls, project management and phases. Ability to analyze and interpret information to make recommended changes in project management policy, planning and budgeting, and the ability to express and communicate ideas clearly to a wide range of individuals including senior managers, legislators, financial managers and others.It would be preferable that the Project Manager candidate have:Proven experience managing the development and support of digital experience or customer relationship management (CRM) platforms or portals.
A general understanding of tools used within these platforms and portals and how they interoperate to support database, data access, security, migration, analytical and API functions to interoperate with other business systems. Experience managing testing efforts on projects of this nature, which include the use of automated testing tools and manual testing and script execution and tracking across various environments.
A good understanding of accessibility requirements (ADA compliance) for customer and business-oriented platforms and portals.
Experience on security compliance rules (i.e., NIST, FedRamp, StateRAMP)
3rd party product or other integration concepts (Single Sign on (SSO), Identity and Access Management (IAM), Azure, etc.).Skills | Must Haves:

• Experience managing the full lifecycle of projects.
• Experience with cloud based platforms, reporting tools, database tools, testing tools, data migration
• Experience with project controls, project management and phases.
• Experience: Analyzing, interpreting information and implementing recommended changes in project management policy, planning and budgeting.
• Experience in systems analysis, broad-based knowledge or business environments.
• Experience with development/data migration (APIs-Rest/SOAP, Automation-MuleSoft and other PaaS specific)
• Experience with use of MS Office products and project management software tools.
• Exceptional communication skills required to work w/a wide range of individuals including sr. managers, legislators, financial managers, and others.
• Must hold a valid New Hampshire driver\'s license and/or have access to transportation for use in statewide travel between offices if necessary

• Experience with direct involvement in application or product lifecycle management.
• Experience with accessibility requirements (ADA compliance) for customer and business-oriented platforms and portals.
• Experience managing testing efforts on projects of this nature, which include use of automated & manual testing tools, script execution/tracking.
• Experience managing development and support of digital experience or CRM platforms or portals
• Experience on security compliance rules (i.e. NIST, FedRamp, StateRAMP)
• Experience working w/ 3rd party products or other integration concepts (Single Sign on (SSO), Identity and Access Management (IAM), Azure, Etc.)
• Experience with migrations, analytical and API functions, and how tools interoperate with other business systems.
• Experience with how tools interoperate with support database, data access and security with other business systems.

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