Job Description

Overview

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This position is responsible for emergency dispatching, E 911 call taking, public information, and records management work for the Department of Public Safety involving the operation of radio, telephone, computerized and electronic communications equipment at one of the Communication Centers (PSAP). Incumbents are assigned to particular shifts and may have to work rotating shifts. Work is performed under the general supervision of the PSAP Administrator or the Emergency Communications Supervisor.

This position is under continuous recruitment.

Who May Apply

This position, PSAP Emergency Communications Dispatcher I (Job Opening #46004), is open to all State employees and external applicants.
If you would like more information about this position, please contact Michelle Hunt at .

Please note that multiple positions in the same work location may be filled from this job posting.

Resumes will not be accepted via e-mail. You must apply online to be considered.

PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).

Environmental Factors

Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. Incumbents must be able to function under stress and be able to work rotating shifts when required. This is a front line position for the Department of Public Safety. It is a demanding position and based on the needs of the department, mandatory overtime may be necessary.

Minimum Qualifications

High school diploma or equivalent AND two (2) years or more of experience as a non-emergency dispatcher or a radio operator, or any work experience that includes significant contact with the public, such as a welfare eligibility worker or interviewer, counter or rental clerk, bill or account collector, credit checker, answering service call taker, receptionist, or travel clerk.

OR

High school diploma or equivalent AND one (1) year or more of experience in the emergency telecommunication field, or as an emergency dispatcher or telecommunicator.

Note: Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.

Note: All candidates must pass a security clearance conducted by the Department of Public Safety.

Special Requirements

Performance requirement: Applicants must pass a Department of Public Safety administered computer based "CritiCall" test, which assesses computer and other job related skills.

Total Compensation

As a State employee you are offered a great career opportunity, but it\'s more than a paycheck. The State\'s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

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Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State\'s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

State of Vermont