Job Description

Responsibilities:

• Monitors compliance with the performance objectives (PO) of the contract. Must be customer oriented.
• Monitors compliance with quality requirements and maintains quality records. Investigates, reports, and suggests corrective action for unsatisfactory customer service.
• Makes recommendations to Management to enhance the quality of services. Assists in the development and implementation of world class customer service.
• Assists personnel in the development of the section procedure documents that encompasses corporate policies and customer requirements. Performs the activities and inspections IAW the approved schedule.
• Ensures functional checklists are reviewed annually for currency and documents this review.
• Practices and promotes the principles of the ISO program. Works closely with government COR personnel and customers to identify improvement opportunities.
• Monitors all PWS Annexes to ensure performance threshold requirements are met.
• Assists with safety program compliance and the development of safety procedures and programs. May be required to perform other duties as needed to meet customer requirements.

Requirements:

• Minimum of two (2) years of quality control experience in a program/contract of similar size and complexity.
• High School Diploma or GED
• Possess analytical abilities necessary to handle complex administrative, organizational, and customer service matters.
• Handle interactions with the customer and company employees in a courteous, professional, and effective manner.
• Must have excellent organizational and time management skills.
• Must be able to pass a pre-employment drug screen.
• Ability to obtain and maintain a U.S. government-issued security clearance.
• Must maintain a valid US driver\'s license.
• Be committed to providing for and maintaining a safe working environment.
• Must possess strong computer skills, including, but not limited to Microsoft Office products.
• Able to lift objects up to 50 pounds.
• With proper PPE, willing and able to work in areas of high noise, in the presence of fumes and/or airborne particles, and/or in areas involving the risk of electrical hazards.

Desired Qualifications:

• Associate\'s or bachelor\'s degree

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled