Job Description

THE POSITION

Do you have good communication and customer service skills? The Governor\'s Office of Administration is seeking a quality engineer, code PA to join our growing and innovative Commonwealth Office of Digital Experience PA team! This position is responsible for ensuring that products meet or exceed customer expectations for quality and reliability. We want to hear from you! Apply today!

DESCRIPTION OF WORK

This position works closely with project and program managers to develop and implement quality control and assurance processes and strive for continuous improvement to ensure customer satisfaction. Communicates with customers on quality issues, requests, and support.

As a Quality Engineer, you will conduct quality audits and develop and implement corrective action plans, while following up to assess the impact of process/procedural changes. You will develop and executes quality control plans including verification/qualification procedures of new and modified products to ensure product quality.

In this role, you provide assistance and technical guidance to customers on quality standards and actively uses quality metrics to drive continuous improvement programs. Identifies and manages quality risks before they become issues.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 7:30 am to 4:00 pm, Monday - Friday, with 60-minute lunch.
• The Commonwealth of Pennsylvania provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• Telework: You will have the opportunity to work from home (telework), part time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years reviewing specifications and design documents, processing software, designing tests to assess software, and coordinating testing activities with software engineers and programmers; or

• Three years of experience designing test plans, scenarios, scripts, or procedures; or

• Three years of experiencing documenting software defects using a bug tracking system; or

• Three years of experience communicating between business and development teams of bugs and issues that are being reviewed.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Your application must include a resume.

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. \xc2\xa77103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

and click the Veterans\' Preference tab or contact us at .

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there\'s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little \xe2\x80\x9cextras\xe2\x80\x9d that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.

Commonwealth of Pennsylvania