Job Description

Description:

Do you take pride in providing exceptional customer service? Do you want to work the day- shift only? The store closes at 6:00 pm.

Do you want to work for a company that appreciates its employees and has been serving the community for over 86 years?

Come join the team at Norfolk Hardware and Home Center! Norfolk Hardware & Home Center is looking for an energetic, enthusiastic, motivated, hardworking team players who strive to provide the best customer experience. If you join our team, you will work in an exciting and fast-paced environment to deliver hardware products including basic home improvement supplies, paints, ice melt, etc. to the customer\'s home or office. Norfolk prioritizes a positive customer experience, and you will be key to providing excellent customer service with each delivery.

The Receiving Associate is responsible for receiving both stock and special-order materials from any vendor, verifying the materials received, matching the packing list, and putting the materials away in the designated bin location. Any discrepancies found while verifying the materials received must be documented and notify the Purchasing team.

Requirements:

Essential Duties and Responsibilities

• Perform work processes to ensure the accuracy of receiving materials into NHHC
• Read and understand packing list details and verify materials received match the packing list
• Lookup PO details to resolve any possible questions without management support
• Update any discrepancies in the system and report material damage to Management.
• Organize and palletized special order materials to be ready to put away
• Focus on maximizing floor storage by organizing materials. Update bin locations as needed.
• Attach appropriate special-order labels to materials and put them away in the designated bin location
• Support inventory efforts or other assigned warehouse tasks as requested by the manager
• Establish and maintain good relationships with the company staff, with special emphasis on the customer (internal and external), teamwork, efficiency, and profitability
• Maintain a culture of safety and accountability to ensure all associates operate in a safe manner in all tasks performed.
• General cleaning as needed in the work area

Knowledge, Skills and Abilities

• General knowledge of all products sold by NHHC
• Ability to read packing list details and verify matching product
• Ability to use all material handling equipment
• Able to read a tape measure
• Basic computer skills and ability to learn ERP systems, Microsoft Office applications
• Excellent organization and attention to detail skill set
• Able to operate RF devices and Ability to prioritize daily demands to meet customer requirements.
• Knowledge of safety/OSHA and other related compliance regulations
• Respectful and team-minded approach to work
• Self-directed and motivated with a commitment to self-development and development of team

Education and Experience

• 2+ years working in a warehouse and/or retail environment
• Knowledge of products sold within a hardware store
• Knowledge of inventory management and receiving practices

Physical Requirements

• Person must have a valid driver\'s license for driving a forklift and maneuvering the delivery truck as needed
• Able to walk, bend, stand on even and uneven surfaces
• Ability to lift and/or pull 50+ lbs. independently and other weights with assistance.
• Ability to operate a fork truck and other warehouse equipment safely
• Able to perform various job functions including picking, packing, receiving, truck loading
• Able to climb (ladders, trucks, stairs)

The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston.

Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work.

The Norfolk Companies was founded in 1934. We have been in business for over 88 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere.

The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location), and voluntary vision, life & short-term disability insurance.

PM19

PI224583575

The Norfolk Companies