Receptionist Clinic
Little Rock, AR, United States
Job Description
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Description: I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II. Key Responsibilities
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guideline.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
- Perform other duties as assigned.
- Honoring and caring for the dignity of all persons in mind, body, and spirit
- Ensuring the highest quality of care for those we serve
- Working together as a team to achieve our goals
- Improving continuously by listening, and asking for and responding to feedback
- Seeking new and better ways to meet the needs of those we serve
- Using our resources wisely
- Understanding how each of our roles contributes to the success of CHI.
- Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals.
- Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers.
- Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
- Learning and Growth: has a commitment to continuous professional and organizational learning
- Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
- High school diploma or equivalent required.
- 0 1 year healthcare experience preferred.
- This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
- Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.
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Job Detail
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Job IdJD4384901
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLittle Rock, AR, United States
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EducationNot mentioned