Job Description

Delaware North is searching for a full-time Recruitment Operations Coordinator to join us at our global headquarters in Buffalo, New York. In this role, you will provide support to our Talent Acquisition and Innovation Center team in attracting and hiring new team members to our company. Apply now if you are detail and customer-service-oriented and enjoy connecting with new people every day.We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

• Provide assistance to candidates as needed with a focus on delivering a high-quality candidate experience
• Support recruiters and hiring managers by scheduling and coordinating candidate interviews, troubleshooting issues that may prevent the process from moving forward, and escalating issues that need further attention
• Schedule candidate travel, regularly communicating with candidate
• Maintain and regularly deliver reports that outline progress, risks, and upcoming deliverables
• Partner with recruiting team and managers to design, refine, and implement innovative solutions that help the team move forward
• Support the Recruitment Operations Team in auditing requisitions and other assigned reports
• Process referral exception requests, ensuring eligibility criteria are met

• Minimum 18 months' experience in a related position with emphasis on quality service delivery to an operating business
• Must be able to work in our Buffalo headquarters at least 3 days per week
• Experience in HR, recruitment, or as an administrative assistant is preferred
• Must have sound judgment, and exceptional customer service, time management, and computer skills
• Agile in thinking and approach
• Must be detail oriented, self-motivated, and resilient
• Previous experience working directly with leadership of a large organization is preferred
• Experience in hospitality or related industry preferred

Delaware North